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As the Director of Customer Success you will champion improved communication across departments, streamline processes, minimize duplication of effort, ensure alignment in prioritization and resource allocation, and enhance overall operational efficiency to deliver a top customer experience.
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Customer Success Manager. We are seeking Customer Success Managers (CSM) to leverage their interpersonal skills and financial knowledge to help clients utilize YCharts to its fullest.
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As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices.
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We are experiencing rapid growth and looking to add a Customer Success Representative to our team. At least 2 years of experience in a customer-facing, or customer-success role.
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The Customer Success Operations team manages the day-to-day operations of the CS organization (Workforce Management, Vendor Management, Tools/Infrastructure), as well as identifying, designing and implementing strategic projects to improve the performance (quality and efficiency) of our CS team.
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Minimum 3+ years’ experience in a customer-facing, role such as Consultant, SaaS Implementation Coordinator, Solutions Engineer, or hands on Customer Success Manager. The primary goal of the Customer Success Manager at NICE is to work closely with our customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer’s reoccurring revenue, & create loyal promoters driving additional business.
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Customer Success Manager – WEM Portfolio. Reports to VP, Customer Success. Risk Management – Track customer health and proactively identify risks of customer dissatisfaction, contract compression or termination, and developing and executing mitigation strategies as required.
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Department: MHP CUSTOMER SUCCESS. Customer Success Specialist (Bilingual Korean) Customer Success Specialist (Bilingual Korean) The Customer Success Specialist is responsible for supporting MetroPlusHealth members and other key stakeholders across the customer's journey.
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They do so by partnering with the CommerceIQ Customer Success Team and other cross-functional partners to onboard, train, and provide day-today support for our customers. The goal of our Customer Success Directors at CommerceIQ is, simply, to help our customers achieve profitable revenue growth using our platform.
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As an Enterprise Customer Success Manager at GoodTime, you will help change the way companies run their current recruiting operations. Learn more at goodtime.io. The Role We are hiring an Enterprise Customer Success Manager to help scale our customer base.
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Asplundh Tree Experts (Asplundh) is seeking a Customer Success Manager to join the Asplundh Digital Innovation Team, reporting to the Director, Digital & Geospatial. Experience in Change Management, Software Training and Deployment, Customer Success, or a client-facing role.
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As we continue our rapid growth, we are looking for a new member to join the team as a Customer Success Manager in Graham County, AZ. Within this role, you will introduce, educate, and continually support the customer success of our decision support system.
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The Customer Success Manager (CSM) is responsible for managing the Customer Experience and Journey through the engagement lifecycle for a portfolio of clients. Operate in a mode of continuous improvement; identify and implement improvements to enhance Customer Success objectives.
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About the Role Each and every day the Customer Success team works to ensure that our clients are maximizing the value they are receiving from Loop. You will handle client onboarding, training, provide client support via email, phone and in person meetings, and be responsible for renewals.
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Were looking for a Sr. Customer Success Manager to join our Customer Success Team. As the 2nd member of the CS team, you'll play an integral role in onboarding our first 75 customers and ensuring their continued success in building paid membership programs.
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customer success jobs Title: account manager Company: Karat
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