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JOANN offers the following benefits and incentives to eligible Team Members:Medical, Dental and Vision benefit plans Company-paid basic, Optional, and Dependent life insurance Long-term disability and Company-paid Short-term disability Paid Time Off and Sick Time 401(k) Retirement Plan with an employer % match and Employee Stock Purchase Plan Tuition Reimbursement Team Member Discount.
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Summary The Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week.
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The Team Member will also embody characteristics and perform the duties of Hearts, Hands, Minds, and Inspire. Assists with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service.
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The Team Member's role is to create an exceptional in-store experience and provide excellent customer service by interacting and engaging with customers. All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy.
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Works with Store Management and other Team Members on projects in a friendly and professional manner. Hours are scheduled according to needs of the store and the team member's availability.
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Proactively drives sales through product knowledge, suggestive selling, innovative merchandising and building strong customer relationships to the JOANN brand. INSPIREAssists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management.
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Team Members meeting these requirements are eligible for benefits within the Company’s full-time benefits program. Orally communicate with customers and other team members on consistent basis throughout their shift.
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Responsibilities & Competencies HEARTSGreets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs. Ability to work with customers and team membersAbility to maintain a safe work environmentAbility to interact collaboratively with othersAbility to get work accomplished through othersAbility to communicate effectively in a group environmentAbility to work a varied schedule based on business needsApplicable laws may place restrictions on a Team Members ability to perform certain work duties listed in this job description.
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The Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management.
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The Team Member will also embody characteristics and perform duties of Brand Ambassador, Operational Excellence, Business Acumen, and Inspirational Leader. Part-time Team Members are generally scheduled to work less than an average of 30 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week.
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MINDSInvites customers to participate in store activities such as Education Classes, Custom Framing, and any other events. Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.
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Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location. HANDSProcesses customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision.
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Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor. Works to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management.
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SKILLS / COMPETENCIESAbility to work with customers and team membersAbility to maintain a safe work environmentAbility to interact collaboratively with othersAbility to get work accomplished through othersAbility to communicate effectively in a group environmentAbility to work a varied schedule based on business needsPHYSICAL REQUIREMENTSStand during an entire shift (other than normal break time.
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To and from backroom and sales floor. Read written instructions, reports, and other information on paper and computer screens. Input data on computer keyboard and handheld units. EXPECTED AVAILABILITYPart-time status requires availability that meets the needs of the store.
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Title: team member Company: Joann
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