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The Sr. AP Supervisor will serve as the trainer/peer coach for all new hire APS’ within the assigned District. The Sr. AP Supervisor shares the responsibility of teaching, coaching, training, and directing hourly AP associates within an assigned district to ensure the effective execution of core AP initiatives with a focus on developing and executing theft/fraud mitigation strategies.
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Job DescriptionThe Sr. AP Supervisor is primarily responsible for the execution of the company’s external theft/fraud strategy and supporting the MAPM with the company’s internal theft/fraud strategy.
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Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge.
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Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.
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These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
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Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental.
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Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
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These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.
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Department Supervisors lead, train, coach, and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.
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Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
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Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments.
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments.
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Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.
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Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.
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department supervisor jobs Company: Home Depot
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