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With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service.
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Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. At least 1-2 years of experience with EMR/electronic health/medical record systems (preferably NextGen and/or OnBase.
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Typical responsibilities include scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research and responding to telephone inquiries.
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With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Providing financial counseling for patients and posting over the counter (OTC) payments.
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All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances.
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Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols.
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In this role, you will have the opportunity to provide administrative support to patients, fellow employees and referral sources through the coordination and administration of the front office activities.
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Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. While performing this client facing position, working with a diverse population in multicultural settings, there will large amounts of communication (oral and written) including but not limited to clinicians, patients, physicians, physician’s office representatives, other staff members (field associates, managers, directors) and/or business representatives.
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Working knowledge of state, federal, regional collection and reimbursement laws, HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols.
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Act as a concierge of Hanger clinic services (including assistance in patient experience programs, support groups, and other resources) Schedule next appointment for patients at check out, i.e., cast and measure, delivery, follow up, or prosthetic care plan appointments.
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Personable office professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse population in multicultural settings. Scanning and filing patient documents and ensuring complete and accurate information.
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Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Full-time employees are also eligible for short-term and long-term disability insurance. Word, Excel, PowerPoint), e-mail and automated billing systems.
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Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures. multitasking) with a high degree of detail orientation while working in a fast paced environment.
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Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, etc. The ideal candidate will have a background in an administrative role with strong computer proficiency, and customer service.
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Regional & National traveling CPO/CO/CP opportunities. Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest. At least 2 years of computer and office equipment experience including MS Office products (Word, Excel), e-mail and automated billing systems, facsimile machines, calculator, postage machine, copiers, etc.
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Title: administrator Company: Hanger Inc
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