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Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
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H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. People who join H&R Block say it feels like being part of something bigger.
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About H&R Block. Other duties as assigned by the District Operations Coordinator or in partnership with the CSM and/or TSC Supervisor. Provides seasonal hiring support in the HRB Gateway hiring system and administrative support to the District Operations Coordinator (DOC) supporting the overall district(s) offices.
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We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Documents nature of problem, researches solutions, and resolves issues or escalates to DOC, CSM or DGM as needed.
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Handle customer communications using incident handling, escalation, quality measurement procedures, and work instructions. Provide technical support by communicating via phone, email, and chat with internal and external customers requiring assistance or information.
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A place with an amazing and storied history, but with a strong and urgent focus on the future. Receives communication (written, telephone and electronic) from offices who have a concern or a need around supplies, facilities or support.
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Some experience, or ability to learn to support Microsoft operating systems, networking connectivity, computer peripheral equipment, software applications and remote tools. Ability to communicate clearly and calmly on the telephone, email and chat and use effective customer service techniqueswith associates who may be under stress.
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Function as a single point of contact for technical support for internal and/or external customers across the entire enterprise. H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere.
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Use software solutions and computer systems to accurately document and track customer contacts. Utilize software solutions, knowledge base, personal knowledge, and computer systems to resolve and track user incidents.
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Responsible for providing administrative support within a (Region) District or Districts in the areas of operational and hiring support, ordering supplies, and general administrative duties as related to the overall office’s operations.
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Adapt to changes in user demands, work environment, and changes to processes or requirements. Serve as liaison between customers, Technology Services functional areas, management, support groups, and the business units.
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At H&R Block, we believe in the power of people helping people. At H&R Block, we believe and invest in our people by committing to their total well-being. At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
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The Tax Preparer Assistant will ensure all H&R Block clients are receiving superior service. The Tax Preparer Assistant will assist tax preparers by starting and closing the tax interview.
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Our Company At H&R Block, we believe in the power of people helping people. Its an exciting time to be a part of H&R Block At H&R Block, we're curious, creative, and always on the move.
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Joining H&R Block ¹ as a seasonal Tax Preparer Assistant means you'll help serve clients with diverse tax needs. ¹This office is an independently owned and operated franchise office operating under an agreement with H&R Block.
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Title: assistant Company: H R Block
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