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Minimum 1-year automotive service advisor experience. Accredited training in service advisor skills, customer satisfaction, and quality control. As a Service Advisor , you will be responsible for extending world-class hospitality and ensuring each guest has a memorable experience to develop a loyal customer base.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Related Fields: Airline, hotel, restaurant, mortgage lending, hospitality, customer service, guest service, high-end retail, service. Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and employee and community relations.
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The CSA will promote sales and service to customers. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
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We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. You will directly impact whether we become our guest's favorite place to service their vehicle.
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Our guests expect luxury, value, and world-class service. Interact daily with customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates, and Managers. A team player who is focused on providing exemplary customer service.
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Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Toyota, Lexus, Porsche, Audi, and Jaguar-Land Rover among others. Insurance: medical, dental, vision, life, and pet insurance.
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Engage in continuous training and education in all areas of the Pick-n-Pull business. Promote the Pick-n-Pull Safety Culture. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
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Maintain Customer Satisfaction Index (CSI) rating as set by service manager. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
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Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
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As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
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Essential Functions: Promote the Pick-n-Pull Safety Culture. Physical Activities Required to Perform Essential Functions:Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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An offer of employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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The purpose of the Service Advisor is to have a responsible person capable of operating and managing certain daily business activities, either in association with, or in absence of the assistant service manager, parts clerk, or administrative assistant.
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Service Advisor II. Customer Service- Providing excellent customer service through the defined Larry H. Miller processes which promote efficiencies, fairness, and cost-effectiveness.
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Title: service advisor Company: Gregory Poole Equipment Company
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