- UpvoteDownvoteShare Job
- Suggest Revision
Hardware Technicians with Active Directory experience, solid Microsoft/Outlook skills, background in "touch maintenance" (aka Hands-on) of workstations, monitors, KVMs (switch boxes), cabling, printer set up/configuration/maintenance, mice, keyboards, troubleshooting of all the electronic ticketing systems, attention to detail and direct customer service.
$104,800 - $157,200 a yearFull-timeExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
- Suggest Revision
The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End User Devices deployed at NGA. Our work depends on TS/SCI cleared Systems Administrator (Tier 2 Deskside Support) joining our team to Support our intelligence customer in St. Louis, MO.
Full-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
Hardware Technicians with Active Directory experience solid Microsoft/Outlook skills background in "touch maintenance" (aka Hands-on) of workstations , monitors, KVMs (switch boxes), cabling, printer set up/configuration/maintenance, mice, keyboards, troubleshooting of all the aforementioned, electronic ticketing systems, attention to detail and direct customer service.
ExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
Frequent internal contacts with Customer Service Managers, Call Center Supervisors, Lead Training Specialist, Operations Representative, other Customer Service Reps, and other contractors and government personnel supporting the program.
Full-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
Delivering excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside support. Location: On Customer Site, Washington, District of Columbia – This service desk is 24/7/365, occasional shift work may be required.
Full-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
- Suggest Revision
You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Act as primary liaison between NAVSUP OIS customer and third-party cloud broker (NAVAIR) in operational maintenance of the NAVSUP OIS Cloud architecture and ecosystem, to include access, cost estimation, service requests, and new resource requestsAssists in development of agile methodology (SAFe, Scrum, Scrum of Scrums, Kanban, DevSecOps.
Full-timeRemoteExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
And our work depends on a Service Desk Customer Service Manager (Operations Manager) joining our team that will play a pivotal role in overseeing the Tier 1 Service Desk within our Customer Engagement organization at our Rensselaer, NY location.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Ensures service delivery alignment with program and customer strategic goals by developing strategic roadmaps and tracking KPI’s. Familiarity with principles and practices of ITIL to include incident management, problem management, service request management, change management, and service level management.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Customer Service, Information Technology (IT), IT Service Desk. Promptly allocates calls as appropriate and be able to manage one or more customer service or service desk functions.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
- Suggest Revision
As a Customer Service Representative , you will respond to questions from customers regarding Coordination of Benefits, Medicare Secondary Payer claims, and billing questions within a fast-paced call center environment.
Full-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
As a NETWORK MANAGER supporting the customer and team, you will be trusted to manage, lead, and solve complex network issues while delivering outstanding customer service. Network Engineering Manager.
ExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
Communication, Customer Service, Interpersonal Communication. 1 or more year(s) of customer service experience. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community.
Full-timeExpandUpdated 16 days ago
FEATURED BLOG POSTS
How to Gracefully Quit a Job You Just Started
You’ve just started learning the ropes at your new job, and you've gotten to know your colleagues. But you’re already thinking about quitting. Maybe you were deciding between to job offers and realized that you’ve made the wrong choice. Or, a change in your personal circumstances means that you have to quit.
What is a W-9 and How to Fill One Out
When you began working for yourself, you probably didn’t account for the tax reporting work that will fall on your shoulders each year. If you’re a freelancer, independent contractor, or business owner, filing your taxes is not as simple as uploading your W-2 form into some online tax preparation software. Most self-employed people need to complete a W-9 as a step for accurately reporting their earnings to the IRS. Below, you can learn how to fill out a W-9 and when to submit it.
Tightening the HR budget in 2023
With the state of the economy still uncertain, 2023 is expected to be approached with much anticipation. Human Resource leaders have many concerns, including how they will manage to accomplish their goals with budget belts already getting snug. Let’s look at some of the factors that the new year is projected to bring for HR and how to prioritize budgets to reach human capital objectives.
Why is Non-Verbal Communication Really Important?
In a world where words and phrases rule daily communication, you may wonder why non-verbal communication is important. Whether you realize it or not, you communicate more with nonverbal actions than you do with verbal communication. When you interact with your peers, people are reading your body language, facial expressions, voice, and many other factors that help fill in blanks that words can't fill.
Making Hybrid Work More Efficient
Covid was a catalyst for change in the work environment. Keeping people safe and helathy was the initial goal for employers, but the unintended result was the considerable demand in remote work. Now, onsite work has been dramatically altered to remote work, which is now transforming into a combination of the two: hybrid work.
How Can HR Technology Help Retain Employees?
Human resources' rapid adoption of technology has led to new ways of streamlining human capital management. Based on the IEE Global Study, these technologies changed how HR handled recruitment and retention in 2022. This includes tech like
Why is Time Management Important? 10 Crucial Importances of Time Management
We’ve all been there before. What starts as a relaxing evening scroll quickly becomes a full-blown binge. You blink, and it’s midnight - throwing off your entire next day before it even starts. And at its worst, this indulgence might leave you feeling behind on things you planned to finish that night. This is why time management is important.