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O Communicate clearly and regularly with store associates, other Store Leaders, the store support center, and multi-unit leaders to ensure that all GameStop store initiatives are implemented according to plan.
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Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k) with company matching contributions, educational assistance, employee discount and a casual work environment.
$22.2 - $30.2 an hourFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
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Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Leader in a timely and professional manner.
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Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
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Must be able to work alone, move throughout the store unassisted and stand for extended periods of time (8 hours or more per day) Under general guidance the Store Leader 2 is responsible for the store operations in 2 store locations which includes building a successful team, developing customer loyalty, driving for results, and achieving goals set for the store.
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In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume.
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Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
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Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into HRIS. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Leader develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit.
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SUMMARY The Store Leader/Store Leader 2 is responsible for all facets of store operations (at two storelocations for SL2) and directly influences the performance of everyone who interacts with guests.
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We are currently looking for a talented and experienced Store Manager to join our team at our Charlottetown Mall location in Charlottetown, PEI. GameStop Store Managers are responsible to maximize their store results by providing leadership and support to their team.
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We're looking for a talented Assistant Store Manager to join our team at the Capital Galleries location in Quebec City, Quebec. The Assistant Store Manager work hand-in-hand with the Store Manager to maximize their store results by providing leadership and support to their team.
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