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To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
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Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
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Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
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Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager. Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner.
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Performs the task of the customer lead as needed to ensure service standards are maintained. Observe and correct all unsafe conditions that could cause associate or customer accidents. Effective communication and customer service skills.
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PRIMARY PURPOSETo provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Perform the task of Food Lion To-Go Runner when scheduled or as needed.
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Performs the task of the customer lead as needed. Greet each customer and uses his or her name whenever possible. procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
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Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment.
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Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
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Ensure the MVP savings center KIOSK is filled with paper and properly working. Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator.
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Performs the task of sales associate when scheduled or as needed per the surge plan guidelines. Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
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Of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator. Successfully complete computer based training (CBT) and training aid courses. fruits, vegetables, house plants/flowers and household cleaners.
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Ensure work station and front end area of the store has a neat and clean presentation. Maintains proper knowledge of all sales associate register functions and Front End accounting services. Notify QA of any cleaning issues or maintenance required on front end.
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Manage the Office/ Front End/ Service C Assistant Manager, Customer Service, Customer, Assistant, Manager, Associate, Retail, Grocery. Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers expectations.
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Sort and return return-to-stock items (put-backs) back to their normal shelf locat Customer Service, Associate, Part-Time, Customer, Retail, Grocery. Sort and return return-to-stock items (put-backs) back to their normal shelf locat Customer Service, Associate, Part-Time, Customer, Retail, Grocery.
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Title: customer Company: Food Lion
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