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The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.
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Serve as primary customer service provider at the front end and liaison between customers and management. Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions.
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ROLE RESPONSIBILITIES:The Customer Service Specialist is responsible for providing excellent customer experiences by creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.
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OVERVIEW: OVERVIEW: The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.
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Is a certified club fitter that provides excellent direct and indirect customer service to align with company programs. Assist with checking merchandise, service, and repair equipment, amongst other materials arriving to the store in a timely fashion, confirming quantities, condition, etc.
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Our traits set the bar as to what great teammates look like at DICK'S Sporting Goods. House of Sport by DICK'S Sporting Goods is more than just a store. Promote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.
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The Customer Service Specialist is responsible for providing excellent customer experiences by creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.
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OVERVIEW:The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.
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At DICK'S Sporting Goods , we believe in how positively sports can change lives. Prior retail sales, cashier, or customer-focused experience preferred. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience.
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Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Take an all-hands-on-deck approach to support the team across the store.
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Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards; monitor Front End associates to ensure they are meeting performance expectations.
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The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures.
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Ability to work extended periods of time (up to 4 hours) standing or walking. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs.
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We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.
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DICK'S Sporting Goods , we believe in how positively sports can change lives. DICK'S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.
$16 - $24 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago
customer service jobs Title: specialist Company: Dick's Sporting Goods
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