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PlanSource is looking for a Manager, Customer Support who is responsible for all steps necessary to ensure a smooth transition of PlanSource clients from the implementation process. Qualifications Requirements for the Manager, Customer Support.
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The Customer Support Specialist role is crucial to our customers overall satisfaction. From problem identification through resolution, you will own and manage the customer support experience over the phone and web.
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Category: Customer Service/Support. - Ability to respectfully listen to customer concerns, ease customer stress by assuring understanding (confirm through repeating back) what was heard) and escalation of issues.
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Department : Marketing / Customer Support. This person will provide pre and post-sale technical support for UA's product line of connected digital interfaces, guitar products, analog equipment and on-line store.
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1-3 years of experience working in a customer support/care/experience role - big plus if you have worked on a CS or CX team in a B2B SaaS environment. The Customer Support Associate is the backbone of our customer team - this role will do everything from building customer relationships to building in-house content.
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You will be part of building the Gemini Credit Card email support team and have the chance to make an impact to the growth of this team and how Credit Card customer support is run at Gemini.
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70% - Customer Support – providing day to day support (Tier 1) and troubleshooting for existing customers; responsible for managing pipeline of support tickets and collaborating with engineering to solve Tier 2-3 issues and bugs.
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This is a remote position preferably located within 50 miles of the Louisville, KY airport to respond promptly to customer support and travel requirements. Employee will work closely with the Sales and Service departments to foster positive customer relations and provide world class customer support.
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We are hiring SMEs in Machinery Monitoring, Vibration Analysis and Asset behavior/performance analytics to further strengthen our customer support services offerings. Provide support during customer onboarding, initial training, and remote support for project kick-off and new sensor deployments for existing and new customers.
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Minimum of 1 year experience in a customer support environment. Summary The role of the Product Support Specialist I will provide technical support to the casinos running software created and distributed by Aristocrat Technologies.
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As the Senior Technical Support Engineer at Alluxio, What We are Looking For:To thrive in this role, we're seeking candidates who bring:Experience: 5-7+ years of experience as a Technical Account Manager or Account Support Engineer, with a strong background in customer support within a similar technical discipline.
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High Tech global manufacturing and engineering company, located in Auburn MA, has an immediate opening for a customer facing, outgoing, and motivated technical Sales Support Engineer to grow our business with OEM, Industrial and Research customers on the East Coast.
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Customer Support Specialist. Some support needs will also require you to demonstrate empathy when resolving concerns. to deliver high levels of customer service to help content creators from all over the world through email and online chat.
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The IT Support Specialist will resolve client and server problems at local field offices that are part of the overall customer IT enterprise. Bowhead is seeking an IT Support Specialist in Oroville, WA to join our team in supporting IT deployment and infrastructure for the Customs & Border Protection contract.
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Oracle Bilingual (Japanese) Principal Technical Support Engineer Juneau , Alaska Apply Now As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
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customer support jobs Title: technical customer support Company: Ctg
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