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Inbound Call Center – The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call.
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Requirements High School diploma or GED Background and drug screening required Bilingual a Plus A minimum of 1-year call center experience in telephone customer service or related experience Display a positive attitude while meeting or exceeding the demands of a given situation, task, or performance standard.
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Basic understanding of a call center environment in a customer service role and quality monitoring processes. Remote - Customer Service Representative. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
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Job Description: Call Center Customer Service Representative – Medicaid Member Support Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Customer Service Representatives.
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This is a great opportunity to learn about Medicaid member support Summary: Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures.
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Preferred Experience: One year of medical insurance or medical office experience, preferred Call center or professional office experience, preferred Computer system experience with data entry and database documentation knowledge.
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Excellent communication and listening skills Computer literacy and ability to use multiple programs Attention to detail and problem solving Typing Minimum of 20 WPM Work in a way that works for you At Conduent we want you to be yourself.
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Our company is currently hiring in San Antonio, TX Customer Service Call Center Representative $15.00 HR Great Benefits? Summary: As a Customer Service Call Center Representative, you will be supporting our client’s customers as a first point of contact and resolving questions/complaints concerning their accounts.
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As a Customer Service Call Center Representative , you will be supporting our client’s customers as a first point of contact and resolving questions/complaints concerning their accounts.
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Job Description: Bilingual (Spanish/English) Benefits Call Center Representative Position will be on-site in Nashville, TN Excellent benefits and team atmosphere $18/hr. Join our Customer Experience team About the Benefits Call Center Representative role: As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee health benefits.
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Our company is currently hiring in Hartford, CT $18.25HR Weekend’s Off & Great Benefits Summary: As a Experience Call Center Representative , you will be supporting our client’s customers as a first point of contact and resolving questions/complaints concerning their accounts.
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As a Call Center Representative , you will be supporting our client’s customers as a first point of contact and resolving questions /complaints concerning their accounts. Bilingual Call Center Representative.
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S ix months minimum experience in call center , customer service and/or dispatcher experience. contingent upon meeting all metrics ( call quality, attendance, and schedule adherence ) after training.
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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
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Answer Inbound Calls from customers/clients with questions concerning and/or related to their account. Respond to all customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems.
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Title: call center representative Company: Conduent
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