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Provide customer service to customers by complying with CarMax procedures, including, but not limited to: processing Home Deliveries, listening to and answering customer questions and explaining paperwork process.
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Meet or exceed CarMax guidelines for customer satisfaction. Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
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Under limited supervision of the Business Office Manager, the Customer Specialist- Alternative Delivery provides exceptional customer service in a fast-paced, team-oriented environment through the completion of sales transactions, while working in multiple environments including both indoors, outdoors, and offsite ("home") delivery of vehicles.
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As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process.
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CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory.
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7176 - Columbus Sawmill - 2700 Farmers Dr, Columbus, Ohio, 43235 CarMax, the way your career should be! ♦ Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies.
Full-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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As a Customer Experience Consultant, you will be the vital link between a customer’s at-home and in-store CarMax experience, providing a simple and seamless process. Candidates must live within 60 miles or 1 hour of the Customer Experience Center (CEC) location.
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Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management.
$18.5 - $27.7 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars.
$16.9 - $25.4 an hourFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals.
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Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policiesAbout CarMaxCarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve.
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You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience.
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Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Sales and customer service experience, in an area such as retail, preferred. Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards.
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Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Balance the needs of the Customer and the business when making decisions.
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CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
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Title: customer Company: Carmax
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