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The role of the Customer Success Manager at Solera is a unique and dynamic position that encompasses the responsibilities of both client relationship management and technical field service engineering.
$75,000 - $90,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As the Director of Customer Success you will champion improved communication across departments, streamline processes, minimize duplication of effort, ensure alignment in prioritization and resource allocation, and enhance overall operational efficiency to deliver a top customer experience.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Minimum 7-10+ years of experience in customer success, implementations, or sales experience in a B2B organization. Customer Success Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp's products for newly-closed customers.
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Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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The Customer Success Manager (CSM) is responsible for providing customers with ongoing measurable value and a seamless utilization journey related to the Turquoise Health product suite. Synthesize customer feedback and work cross-functionally with Product, Sales, Engineering, Solutions Engineering and collaboratively within Customer Success on Data, Strategy and Implementation to meet customers goals and objectives.
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They do so by partnering with the CommerceIQ Customer Success Team and other cross-functional partners to onboard, train, and provide day-today support for our customers. The goal of our Customer Success Directors at CommerceIQ is, simply, to help our customers achieve profitable revenue growth using our platform.
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Physical Activities Required to Perform Essential Functions:Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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Responsibilities include working as part of a retail sales team to provide best in class customer care. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
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The Senior Customer Success Manager will report to the Customer Success Team Lead. Candidate must be located in Northern California. Role Objective: The Senior Customer Success Manager plays a crucial role in ensuring customer satisfaction, engagement, and overall success for our behavioral health platform.
$80,000 - $90,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We need a Customer Success Manager with skills in enterprise software, onboarding, project planning, support, troubleshooting, and account management – essentially, all aspects of delivering on the value of our digital asset management and product content syndication platform.
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The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area. The Customer Success Manager will measure and report specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.
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Experience of Customer Success spanning across: Strategy, Experience Design, Digital Channels (Web, Mobility, Portals, Collaboration), Integration & Process Automation (Integration, APIs, Modernization, BPM, Automation), Marketing & Commerce (Digital Marketing, Commerce, Marketplace), Emerging Digital Technologies (Immersive Services, Cognitive Contact Center) Good understanding of the BFSI/CMT industry.
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Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Identify when customer interaction requires assistance from management.
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customer success follow up jobs Company: Brainhi
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