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Black & Veatch is seeking an experienced Managing Director that can drive sales and further develop the Digital Customer Offering. Managing Director, Digital Customer.
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Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy. Black & Veatch Holding Company, its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations.
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Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.
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At Black & Veatch, our employee-owners go beyond the project. Company: Black & Veatch Family of Companies. Virtual position based in the United States with the ability to travel up to 50.
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10+ years of experience focused on Utility Customer Experience, Customer Service and Billing, AMI, and/or Operational Technologies capabilities. All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
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Serve as a sales leader and provide guidance to project and pursuit teams. Proven ability to develop a sales lead from start to finish including opportunity development and contract negotiation. Proven experience delivering customer projects through all phases of the engagement - analyses, design, build, test, run.
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Experience in the full lifecycle of utility customer engagement, spanning customer empowerment, supporting technologies, and how consumer behavior plays a role in policy and decarbonization efforts from both a sales and delivery perspective.
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The candidate will be responsible for developing client and pursuit strategies, relationship management, leading business development activities, and ensuring client satisfaction. The successful candidate will have demonstrated experience driving sales on energy and utility transition projects and will expand B&V's client base for Customer Service and Billing, Customer Experience and Advanced Metering service offerings.
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We offer professionals an array of health and welfare benefits that vary based on their geographic region and employment status. Understanding of financial metrics including profitability, revenue, overhead costs and project financials.
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Understanding of the trends in the Customer Service & Billing, Customer Experience and Advanced Metering space. Lead and support business development and sales activities including delivering sales presentations promoting the company's Digital Customer capabilities and the value of such capabilities.
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By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients. Participate in developing and evolving the Digital Customer strategy and offerings.
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Strong knowledge and understanding of the markets we serve including energy utilities and national commercial accounts, knowledge of industry business drivers and motivators, and transformation drivers and impacts.
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Responsible for maintaining and nurturing client and industry contacts to aid in connecting with clients and selling services. With a focus on flexible work-life balance options, an expanding and diverse workforce, and limitless career growth opportunities, we will give you our best to help yougive us your best, and together we can build a world of difference.
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Directors are client-facing and expected to sell and lead projects and programs working across project teams and utility organizations. Responsible for selling value-driven digital customer offerings to clients.
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Our professionals are our greatest asset, and we believe nothing is more important than the health, happiness and professional growth of our employee-owners. Develop and manage client relationships and when required challenge client's current strategy and direction through persuasive argument.
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Title: managing director Company: Black Veatch
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