Role and responsibilitiesMaintain and service photo lithography equipment at customer site in clean room. ASML headquarters are in Veldhoven, the Netherlands, with main offices in Wilton, CT, Chandler AZ, and San Diego CA. There are 18 office locations around the United States including main offices in Wilton, CT, Chandler, AZ and San Jose, CA. The Samsung, TX site is part of the High Volume Manufacturing (HVM) Customer Support organization.

The CSE will interface with the customers, peers, local 2nd line support and staff management to assure timely and accurate support. Customer Support Engineer (CSE) are part of the Customer Support organization, which is responsible for the installation, qualification, repair and maintenance of the ASML systems at the customer site and is responsible for the necessary transfer of know-how to the customer.

ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.

Introduction to the job ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips.

Role and responsibilities Customer service focus on HMI tool performance of new customer fab. Diversity & Inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce.

Understanding of ASML EUV technology (CO2 Drive Laser and Source Vessel) is a plus. In some cases, you will be expected to teach (e.g. knowledge transfer) your skills to peers in the field who are permanently located at customer sites in order to prepare them for local ownership and execution.

Follow line manger assign in Customer Service group. Present Daily, Weekly, Quarterly, and Annually Prevent maintain in customer side. Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.

Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. We co-work with different department to make high performance system on customer site.

Regional support will consist of backfilling other regions, primarily in the US and supporting equipment installs or upgrades as needed. EOE AA M/F/Veteran/DisabilityNeed to know more about applying for a job at ASML.

Role and responsibilities Understands complex modules at platform level, complex system at platform level, or complex business drivers at system level; masters multiple competencies; is able to translate (internal) customer requirements into product capabilities and options regarding all competencies (imaging/overlay/productivity/metrology); suggests product improvements to prevent process errors from recurring.

Identify structural improvements to the design of ASML products and estimate their impact on CS operation. The sector Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations and supporting the customers in the use of these systems in their production process.

Provide appropriate support and assistance to less experienced ASML personnel as necessary. Work with co-workers, customer & field support in isolating and solving problems.

A role as Global Support Center (GSC) engineer in the ASML Customer Support department consists of a diversity of tasks and responsibilities. Another important task of a GSC engineer is to manage the (technical) escalation, secure that the right data is available and provide routine updates to management and stakeholders.

Engineers with 0 - 2 years of ASML DUV lithography/ Yieldstar experience preferred. The holder of this position reports to the DUV Tech Ops Support Manager and provides indirect and direct support to customers, and direct escalation and technical support to operations.

LocationManassas - VA, USIntroduction ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips.