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With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more.
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At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. Have 1+ years of customer service experience, including experience handling potentially difficult customer situations.
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Customer service experience is a plus. Regular work performed in a climate-controlled, call-center environment. Document call-related information for auditing and reporting purposes.
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Assist customers with issues and concerns they are experiencing during the use of the product and/or service. we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA.
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Stellar customer service skills and overwhelming desire to make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.
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6 Months Customer Service experience is required. As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
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Alorica is an Equal Opportunity Employer. Join Team Alorica. Maintain and update customer information as necessary. MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
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Location: 10940 Laureate Dr, San Antonio, Tx, 78249. Upsell current customers on new or enhanced services. And we're proud to say over 70% of our leaders are promoted from within! But that's not all.
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Optional daily pay or weekly pay. Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies. Health, dental, and vision coverage/HSA.
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Every day, we aim to live up to our mission of creating insanely great customer experiences. At Alorica, we only do one thing - make lives better, one interaction at a time. Every day, we aim to live up to our mission of creating insanely great customer experiences.
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Working at Alorica means potentially having the freedom to explore all kinds of career options from customer service, collections, training, and tech support, to management, recruiting and more.
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Performs moderate level supervisory work coordinating the operations of a call-service team. Ensure high level customer service is being practiced by all subordinate staff.
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