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PlanSource is looking for a Manager, Customer Support who is responsible for all steps necessary to ensure a smooth transition of PlanSource clients from the implementation process. Qualifications Requirements for the Manager, Customer Support.
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The Customer Support Specialist role is crucial to our customers overall satisfaction. From problem identification through resolution, you will own and manage the customer support experience over the phone and web.
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Department : Marketing / Customer Support. This person will provide pre and post-sale technical support for UA's product line of connected digital interfaces, guitar products, analog equipment and on-line store.
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70% - Customer Support – providing day to day support (Tier 1) and troubleshooting for existing customers; responsible for managing pipeline of support tickets and collaborating with engineering to solve Tier 2-3 issues and bugs.
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1-3 years of experience working in a customer support/care/experience role - big plus if you have worked on a CS or CX team in a B2B SaaS environment. The Customer Support Associate is the backbone of our customer team - this role will do everything from building customer relationships to building in-house content.
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You will be part of building the Gemini Credit Card email support team and have the chance to make an impact to the growth of this team and how Credit Card customer support is run at Gemini.
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The Customer Support Specialist will work alongside colleagues to provide software support to our current accounts, including many of the Global 2000 like FedEx, Verizon, and Anheuser-Busch.
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We are hiring SMEs in Machinery Monitoring, Vibration Analysis and Asset behavior/performance analytics to further strengthen our customer support services offerings. Provide support during customer onboarding, initial training, and remote support for project kick-off and new sensor deployments for existing and new customers.
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This is a remote position preferably located within 50 miles of the Louisville, KY airport to respond promptly to customer support and travel requirements. Employee will work closely with the Sales and Service departments to foster positive customer relations and provide world class customer support.
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Customer Support Specialist. Some support needs will also require you to demonstrate empathy when resolving concerns. to deliver high levels of customer service to help content creators from all over the world through email and online chat.
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Minimum of 1 year experience in a customer support environment. Summary The role of the Product Support Specialist I will provide technical support to the casinos running software created and distributed by Aristocrat Technologies.
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Customer Technical Support Specialist. Participate in developing and implementing new product and technical support plans to ensure successful launch and customer support.
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Oracle Bilingual (Japanese) Principal Technical Support Engineer Juneau , Alaska Apply Now As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
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The ideal candidate will have a strong technical background in Windows and MacOS operating systems, excellent leadership skills, and a proven track record of managing IT support services Responsibilities: Lead and manage the Desktop Support Team, providing direction, support, and training to ensure high levels of performance and customer service.
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Customer Support Engineer page is loaded. Customer Support Engineer. Travels by car to customer facility to provide on site service support. Prepares fields service reports on customer support activity and provides documentation to other supporting functions supporting functions on re-occurring problems.
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customer support jobs Title: technical customer support Company: Adecco
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