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Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients.
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To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. To focus on providing world class customer service while being sales minded and watching for opportunities in the current book to round out accounts as well creating a book of business.
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Computer documentation of every service telephone call, transitionally file (designated mail on a daily basis, complete daily suspense (do not delete), and process incoming mail, responding promptly and accurately.
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All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. Follow up on service issues and coordinate customer response.
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Acrisure is committed to employing a diverse workforce. Positive track record working in customer service. Embraces customer success and demonstrates a “can do attitude.
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The Customer Support Representative (CSR) primarily supports the AAS Account Management organization with group insurance renewals and quotes as well as other administrative support functions designed to improve customer data quality, communication, and overall customer engagement for the micro and small market group insurance segment (<25 employees.
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Able to work independently and within a team environment. Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh.
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Accurately directs phone calls and walk-ins to appropriate team members in a courteous and professional manner. Knowledge of Agency Management Systems; Applied Epic a plus. Returns to calls placed on hold in a timely manner giving the caller the option to continue holding or to leave a message.
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About Acrisure :Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients.
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Job Summary:The Commercial Lines Customer Service Representative provides service to customers and prospective customers, producers, underwriters, brokers, etc. Minimum three years successful customer service experience.
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JOB SUMMARY:The Account Manager is a member of the Personal Lines team dedicated to a specialized industry providing service to clients located across the USA. This individual is responsible for gathering and organizing data and in turn, preparing and presenting to proposed solutions to clients.
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Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. The requirements listed below are representative of the knowledge, skill, and/or ability required.
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Job Title: Surety Bond Client Service Representative. Prior customer service in banking or insurance (desirable) Able to work independently with a high degree of interaction with team members.
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