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Accenture is committed to providing veteran employment opportunities to our service men and women. The Performance Commitments Architect role at this level is the thought leader across the areas of performance commitments expertise/ capability and will be responsible for defining and maintaining Accentures position on Performance Management guiding the proposal response and solution during sales cycle, negotiations, contracting, and on-going delivery of services.
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Contribute to large-scale, global work streams requiring specific knowledge of Oracle Cloud ERP-Finance/Customer Cloud Service (CCS)/Work and Asset Cloud Service (WACS)/Oracle Field Service (OFS) data models.
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A minimum of 10 years of experience in Delivery Management specifically System Integration, Data Conversion, ETLs. If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Full-timeExpandUpdated 7 days ago - UpvoteDownvoteShare Job
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Service Delivery enablement (field worker, 3rd party management) Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Service Delivery Operations (Service Center, Call Center, Field Service Operations) An individual filling this role will be responsible for the overall success of technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Application Services Performance Management (Guidance/Leadership/Implementation) component of the Delivery Capabilities is a response to the growing demand for validation of complex, high risk performance requirements coming from clients and Third Party Advisors against the industry both during sales and delivery.
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Benchmarking Metrics & Performance Management Program Baselining Service Level Methodology & Measures Penalty structures & Risk Assessment. + Minimum of 5 years of experience in Extensive Metrics / SLA Service Level Agreement / Performance Management / Operation Experience.
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Minimum 9+ years of experience leading the successful delivery of Service Experience platform & operations projects. 6+ years of experience implementing comprehensive service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio.
$131,800 - $291,100 a yearFull-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. Analyze the risk associated with requested Service Levels and terms, work through mitigations and response strategy with the sales team and solution architects.
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Accenture is seeking a collaborative and results-oriented Procurement Practice Manager, with expertise in Industrial Operations related categories including MRO, Facilities Services, Technical Services, Equipment, Construction, and Packaging, to work with Fortune 500 clients to develop and execute sourcing strategies that support each company’s business goals while achieving optimal pricing, quality and service levels.
Full-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Service Level Agreement / Performance Management / Operation Experience. Accenture is a leading global professional services company that helps the worlds leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen servicescreating tangible value at speed and scale.
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SAP Service Delivery Manager (Application Management & Support) Minimum of 5 years experience in SAP Application Maintenance (AMS) /Service Operations Program delivery, execution, and management.
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Collaborate with client delivery teams to develop tools and methods for self-service, on-demand access to cloud resources within established guardrails. Collaborate with Service Management team to ensure production systems are engineered to cost-effectively meet established SLAs/SLOs.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The Primary responsibilities of the Performance Commitments Architect is to provide support for AS Solution Architects, and Operational Units planning or implementing complex, high risk Performance Management programs that Accenture is able to deliver with any risks mitigated.
ExpandApply NowActive JobUpdated 8 days ago
delivery service jobs Company: Accenture
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