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Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
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As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals.
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Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product.
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Our customers shop at BrandsMart for the same reason you should choose us for the next step in your career - our focus on being a premier retail leader and providing a customer experience that is second to none.
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We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
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As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
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Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
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Two years of retail/customer service experience preferred. Customer Account Advisor. Sell customers on the benefits of timely lease agreement renewal payments. Complete and maintain weekly vehicle maintenance sheet and route sheets daily.
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The Customer Service Representative (CSR) must be able to handle customer questions, problems and complaints and provide satisfaction for these issues in the best interest of both BrandsMart USA and the customer.
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The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period. All average pay/compensation amounts are estimates and are not guarantees of any specific hourly wage or incentive compensation amount, nor of future performance.
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Customer Accounts Advisor. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone. Clean and certify merchandise in the Quality Assurance Center for all items personally returned.
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All Accounts Manager, Account Manager, Manager, Customer, General Manager, Retail. All Accounts Manager, Account Manager, Manager, Customer, General Manager, Retail. Average Annual Total Compensation $29,640 This is a non-exempt role, paid an hourly wage.
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Assist with merchandise returns and guest deliveries as directed by management. Must meet DOT requirements to obtain certification in required states (United States) Strong multi-tasking, organizational, negotiation and persuasion skills are necessary.
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Load, secure and protect product in company vehicle. High energy with the ability to effectively perform all functions of the store and multitasking effectively. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
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United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Safely operate company vehicle.
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Title: customer Company: Aarons
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