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Serve as the department's primary tool and technical administrator, responsible for the management and optimization of our tech stack, which includes Zendesk, Ultimate AI Chatbot, Salesforce, Unbabel, UnitQ, Tableau, and similar platforms.
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Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace.
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Senior PHP Software Engineer, WFM page is loaded Senior PHP Software Engineer, WFM Apply locations Remote, Serbia Remote, Poland time type Full time posted on Posted 7 Days Ago job requisition id R26583 Job Description About the Job As Zendesk expands its software engineering team, we're seeking a seasoned Backend Software Engineer who will play a crucial role in driving our backend processes and products to new heights.
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Experience with Okta SSO and/or user provisioning, Jira ITSM, and Zendesk is a plus. Knowledge of MDM (i.e. Intune, Jamf, Google MDM) is a plus. Experience with Okta SSO and/or user provisioning, Jira ITSM, and Zendesk is a plus.
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Our subsidiaries include PSA, PCGS, WATA, Card Ladder, Goldin, and the Long Beach Expo collectibles trade show. Configure, maintain, troubleshoot all technical equipment, including computers (windows, Macs), printers, switches, phones, conference rooms, TVs, and back office system, IT asset management.
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Working knowledge of ZenDesk, Veriff, Jira, LexisNexis. 1+ years of AML/KYC/OFAC compliance experience working at a bank or financial services firm. Experience performing specific AML compliance-related functions, including KYC/CIP, enhanced due diligence, business due diligence, and suspicious activity monitoring.
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Experience with tools such as JIRA, Zendesk, HPSM, Siebel, Rabbit MQ etc. Knowledge of Snowflake, Splunk, Apttus, Docusign, Spring CM, OKTA integration and other cloud solutions. Experience working with Integration Technologies such as MuleSoft,Jitterbit,Boomi, Informatica, Talend,Snaplogic, Salesforce APIs, APEX,and other similar ETL tools.
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Zendesk is in search of an exceptional Sr. Manager, Threat Prevention & Engineering to guide, scale, and mature our threat prevention and security engineering initiatives. Zendesk software was built to bring a sense of calm to the chaotic world of customer service.
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Experience with Salesforce, Affinaquest, Zendesk, or Blackbaud Stewardship Management. Serve as Zendesk agent for Central Stewardship tickets. The Wisconsin Foundation and Alumni Association (WFAA)*, the private fundraising and alumni relations organization for UW-Madison, is recruiting for a Stewardship Program Manager.
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Were led by an experienced team that has experience growing and scaling companies like Checkr and Zendesk. React, Rails, PostgreSQL, Airflow, Dataflow, Elasticsearch, Kubernetes, Google Cloud Platform.
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You will familiarize yourself with the tools and resources that the Customer Implementation Specialist will use on a day to day basis (GSuite, Zendesk, Jira, SQL Server Management Studio, Confluence, etc.
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Train and successfully onboard new agents and brands onto the Zendesk platform. We're the team behind leading brands such as ABSOLUT® Vodka, Jameson® Irish Whiskey, Malibu®, Kahlúa® Liqueur, Beefeater® Gin, and Avión™ Tequila, as well as many more superior wines and exquisite champagnes.
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Items are received via multiple channels, including IT Help Desk, Zendesk case management system, email, or Instant. Workday Integration Analyst page is loaded. Workday Integration Analyst. Knowledge of Developer tools such as Studio, Oxygen, Postman/SOAP UI or its equivalent.
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Experience working with an Customer Service Management (CSM) ticketing system tool, such as Zendesk. Perform CTO Inbox Management functions in the Zendesk (ZD) Customer Service Management tool.
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High proficiency with any of the following: Five9, ZenDesk, Satisfi, Community, eWFM, and Call Miner preferred. AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets.
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