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Proven technical support and ticketing system experience typically gained from of 3+ years of experience Zendesk experience a plus. Cloudvirgas Digital Mortgage Platform goes beyond just taking an application it automates tasks traditionally performed by back-office operations staff to radically cut costs, improve the customer and loan officer experience and deliver a truly digital experience across the origination process.
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The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Utilize service management system (ZenDesk) for case management by providing adequate log notes, timely case updates, and work towards First Contact Resolution (FCR) for incoming inquiries to Support.
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Experience integrating with third party systems including support systems like Zendesk and Jira Service Management, ERPs, billing/invoicing systems like Stripe, bill.com, etc. Experience integrating with third party systems including support systems like Zendesk and Jira Service Management, ERPs, billing/invoicing systems like Stripe, bill.com, etc.
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Experience with a ticketing system such as Zendesk or ServiceNow. Pennant was created in 2019 in connection with The Ensign Group, Inc.’s (NASDAQ: ENSG) spin-off of its home health, hospice, and senior living businesses.
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Experience with ChatGPT, Zendesk, and CRM platforms like HubSpot is preferred. We're on the lookout for a Customer Success Manager with a proven record of driving customer satisfaction, account growth, and retention efforts.
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Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk. Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk.
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Contribute to the documentation of processes and procedures and best practices relating to the Archway Platform, including maintenance of the existing body of knowledge in Zendesk, and creating/publishing new content on an ongoing basis, in alignment with the software release cycle.
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Have experience with ticketing systems such as ZenDesk. Have experience with ticketing systems such as ZenDesk. Most customer interactions are conducted using a headset with VOIP telephony system.
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Proactively tend to the Zendesk ticket and financial eligibility/cost-share queues. Zendesk or similar platform experience helpful. We work with Stanford, Harvard, UC Davis and other top universities as well as insurance companies like Cigna & Humana.
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We’re looking for a hardworking Senior Software Engineer to help take Zendesk products to the next level in terms of functionality, reliability and scalability. It is a complex business intelligence application, serving 100,000 customers, utilising data from over 500 million Zendesk users and 40+ external data source connectors.
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Preferred – Experience ticketing with Zendesk. Vagaro, Inc. develops an all-in-one business management platform and a powerful online marketplace for the salon, spa, and fitness industries. Preferred – Experience ticketing with Zendesk.
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Experience with common support software like Zendesk, Jira, and Slack. Previous experience with cloud infrastructure providers such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform.
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OSalesforce Service Cloud or Zendesk. Hands-on experience troubleshooting/investigating AWS, APIs, reading and analyzing logs, monitoring/alerting, incident management, and reporting. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
$75,000 - $120,000 a yearFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Maintaining database (ZenDesk, Excel, etc.) Previous experience in outbound call center, inside sales experience, or related sales experience preferred. Maintaining database (ZenDesk, Excel, etc.
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