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Knowledge of ticketing systems such as Zendesk is a plus. Our client is searching for an experienced Field Support Engineer to join their IT support team in the Macon, GA area. Knowledge of ticketing systems such as Zendesk is a plus.
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Able to learn new software: Tableau; Business Objects; Zendesk; OPS related software. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades.
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Adeptly navigate our Support tools: Zendesk, Slack, Canny and more. Adeptly navigate our Support tools: Zendesk, Slack, Canny and more. We collaborate for more than the high-fives (although theyre pretty great), and our team thrives on timely and direct feedback.
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Responsible for all global Procurement Operations reporting, analysis and metrics (Including Coupa, Netsuite, and Zendesk Explore) Responsible for all global Procurement Operations reporting, analysis and metrics (Including Coupa, Netsuite, and Zendesk Explore.
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Familiarity with trouble ticketing systems (Jira, Bugzilla, FreshDesk, ZenDesk, etc.) We provide our solutions to well-known hotels such as the TWA Hotel, The Fontainebleau Miami Beach, Great Wolf Resorts, First Hotels and Okko Hotels.
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Zendesk, Great Plains, Service Cloud, Jira, ConnectWise, Autotask, etc. Zendesk, Great Plains, Service Cloud, Jira, ConnectWise, Autotask, etc. The ideal Support Manager, Operations (SMO) will be a blend of effective team coach, skilled risk manager, and intuitive talent nurturer.
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Experience with Zendesk is a plus. This role will be part of our growing Trust & Safety Legal Operations function and will work directly to answer privacy related inquiries and requests. Experience with Zendesk is a plus.
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Provides email, telephone, and in-person support to team member requests; provides first-level support for Zendesk tickets. Participates in Team Member investigations by attending and transcribing investigation notes for TRS. Manages temporary worker requests as received by TRS; this includes making a request to the temporary agency, tracking all temps by adding them in Sharepoint database, creating a new hire and terminations EARs accordingly.
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We are searching for a Support leader for our ever diversifying and expanding Support talent incubator. Our team s contribution is White Glove Service and our product is knowledgeable, empowered customers who champion the FreeWheel brand.
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Utilize Zendesk ticketing system to answer and assign inquiries. The Benefits Enrollment Specialist educates and guides employees on benefits matters regarding eligibility, coverage, and usage.
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Knowledge and ability to use SARA Plus, Web Tracker, Zendesk, Five 9, and Sales Force; we are willing to train the right candidate. Keep all systems updated with accurate information regarding orders, tech assignments, and compensation (Sara, Web Tracker, Salesforce, Zendesk.
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Understanding of Looker, Zendesk, NetSuite, and/or Acuity. Understanding of Looker, Zendesk, NetSuite, and/or Acuity. The problems we solve require expertise in pedagogy, software development, persuasion, psychology, design, writing, video production, problem solving, and countless other disciplines.
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The manager is responsible for assigning Helpdesk tickets, reporting, quality assurance, and metrics gathering using the various reporting tools including ZenDesk and Service Now. Knowledge of Zendesk is preferred.
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Experience with SAS back office technologies including SAP, NS, ZenDesk, Varicent is a plus. Experience with Salesforce CPQ, and QTC consumption models in B2B context. Experience with SAS back office technologies including SAP, NS, ZenDesk, Varicent is a plus.
$180,000 - $200,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Familiarity with Google Suite, Slack, and Zendesk is a plus. Our flagship product is a digital loss companion that accompanies families through every aspect of a loved one’s death, from funeral planning and estate settling to dealing with grief, mortality, and family.
$21 - $24 an hourFull-timeRemoteExpandApply NowActive JobUpdated 21 days ago
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