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Zendesk, Great Plains, Service Cloud, Jira, ConnectWise, Autotask, etc. Zendesk, Great Plains, Service Cloud, Jira, ConnectWise, Autotask, etc. The ideal Support Manager, Operations (SMO) will be a blend of effective team coach, skilled risk manager, and intuitive talent nurturer.
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Experience with our customer communication stack is helpful but not required (ZenDesk, CustomerIO, Jira, Slack). As a Strategic Customer Success Manager at Paladin, you’ll be working directly with Paladin users throughout the deployment lifecycle.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Bonnes connaissances d’un outil de suivi d’incident / outil de ticketing (, ZenDesk , Jira ) et des outils généralement utilisés par le support client. Le manager, Product Support Specialist Manager (et futur N+1), que vous rencontrerez en personne ou en visio.
ExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Experience with support ticket management systems, such as JIRA, Zendesk, Salesforce, etc. Their team has successfully launched a new and innovative technology SaaS platform, which serves millions of consumers, tens of thousands of aesthetics providers in the US. Now, they are looking for a Technical Product Support Engineer to join their Technical Support group as they prepare to launch a new array of game-changing technologies on their successfully adopted platform.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Experience using case management tools (e.g., Salesforce, ZenDesk, ServiceNow, etc.) Ability to operate in several different software platforms for tracking, reporting, and communication including Salesforce, JIRA, Confluence (wiki), MS Office, Slack.
$135,000 - $169,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Responsible for the configuration of sales tech/apps that have integrations with Salesforce, including Zendesk, Zuora, Enablement Tools, DocuSign, CRM Analytics, DemandTools, Jira, and Community Experience portals.
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Working experience supporting LAMP, confluence, jira, trac, SVN, GIT, JAMF, Zendesk. Working experience supporting LAMP, confluence, jira, trac, SVN, GIT, JAMF, Zendesk. Working knowledge of Cloud services, Azure, AWS, GCP, MS Intune.
ExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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Familiarity with trouble ticketing systems (Jira, Bugzilla, FreshDesk, ZenDesk, etc.) We provide our solutions to well-known hotels such as the TWA Hotel, The Fontainebleau Miami Beach, Great Wolf Resorts, First Hotels and Okko Hotels.
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We are searching for a Support leader for our ever diversifying and expanding Support talent incubator. Our team s contribution is White Glove Service and our product is knowledgeable, empowered customers who champion the FreeWheel brand.
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Good O365/MS office skills, Zendesk & JIRA knowledge a plus. As a SAP ABAP Development and Support Specialist for Basis Technologies, you will be responsible for supporting our global customer base through a variety of mediums.
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3-6 years of SAP ABAP experience. SAP Fiori or UI5 Web Components knowledge. SAP ISU knowledge. ABAP Development & Support Specialist - Dallas Based. Strong SAP application development from basic ABAP through advanced technologies with excellent Debugging Skills.
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Support Dallas Fully Remote. Dialog programming and Report writing using ALV and ABAP lists. Hands-on ABAP OOP, & User exits/enhancements. ABAP Unit Test Driven Development (TDD) The role reports to the Global Support Manager and is extremely varied, best suited to someone with a sleeves rolled up mentality, an appetite for multi-tasking, teamwork, and the drive to get involved and achieve results.
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Act as subject matter expert on the use and configuration of the Basis Technologies DevOps Toolset across a variety of business scenarios. Expertise in conducting fault isolation and the diagnosis and remediation of code issues in an SAP landscape.
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Involves support ticket management, handling, analysis, problem solving and debugging, often via remote connection to a customers SAP systems. Ability to influence others by asking Probing questions or Open-ended/Closed-ended questions, etc.
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Previous experience in with Zendesk, Jira, Confluence, and Microsoft teams. Provide support and manage customer inquiries via Zendesk and Dialpad, addressing incoming service requests, including those on the Customer Emergency Support line.
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