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As a Travel Concierge Coordinator, you will play a pivotal role in assisting sports teams and families with their travel arrangements within the youth sports environment. - Assist the sales team in implementing new programming and making sales calls to fill hotel room booking obligations.
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Partnering with renowned venues across the nation, including well-known sports parks like The Ripken Experience Aberdeen, Sports Force Parks at Cedar Point Sports Center, and Cooperstown All Star Village, we ensure memorable stays for all our guests.
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We are a premier hospitality group dedicated to providing top-notch experiences for sports teams and families. This position offers a remote/hybrid setup, with a requirement to be based in the Sandusky, OH area.
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Deliver Propel's employability skills content virtually and in-person, leveraging adult-learning pedagogical practices that support learning and engagementThis includes: pre-fellowship programming (e.g. JumpStart series) and Fellowship programming (content that results in Fellows being designated hire ready.
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Training in travel and tourism. Handle stay-to-play reporting, billing processes, and reconciliation. Minimum one year of coordinator experience in customer service or hotel environments. Willingness to work flexible hours, including weekends, based on business needs.
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Recruits, guides, and supports opportunity youth (18-24 years old), particularly those from low-income backgrounds, through a blended, technology-enabled career accelerator inclusive of a suite of products and supports (e.g., career exploration, cohort learning, one-on-one coaching, etc) to ensure Fellows have what they need to be successful in their job interview, persist in the workforce, and a plan for ongoing education and career advancement.
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Support the team with various business functions and data entry tasks. Provide administrative support to ensure smooth business operations. Proven experience in a reservations or hospitality role. Deliver outstanding customer service to guests throughout their planning process and event duration.
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Propel America offers a competitive total rewards package including coverage of 90% of health insurance premiums, unlimited PTO, 401k contribution up to 5% of base salary, and a flexible work environment.
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Proficient in high-energy facilitation techniques and adept at maximizing engagement and participation among young adult learners, demonstrating knowledge of instructional concepts and methods and culturally responsive pedagogy.
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Maintain and update the company's database and reporting systems. Proven sales experience, preferably in the travel or hospitality sector. Knowledge of travel and entertainment facilities. Your responsibilities will include collaborating with our internal team to exceed sales targets, delivering exceptional customer service, and ensuring a seamless travel experience for our guests.
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Currently, we have five regions: Baton Rouge, LA; Newark, NJ; Philadelphia, PA; Camden, NJ; and Los Angeles, CA. This will require ~20-30 days of travel in a year. Regularly meet with Director, Curriculum and Instruction to ensure they understand our program's curriculum, and are equipped to deliver it to Fellows.
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Strong analytical skills with a solid business understanding. Ensure compliance with stay-to-play travel procedures. Adhere to company policies, procedures, and privacy statements. Ability to work independently and as part of a team.
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Maintain professional communication via phone and email. Genuine enthusiasm for travel and diverse destinations. Proficiency in sales and reservation software. Excellent communication and interpersonal skills.
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Ability to lift items weighing up to 30 lbs. Strong customer service orientation. Salary: $ 45,000.00 65,000.00 Per Year. Well-organized and reliable. Employment Type: Full-Time. as required for job duties.
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As a Travel Concierge Coordinator, you will play a pivotal role in assisting sports teams and families with their travel arrangements within the youth sports environment.
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