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Job Summary The Customer Service Representative’s (CSR) role is to provide superior customer service. Site closed-Thanksgiving and Christmas Primary Duties & Responsibilities Daily Duties: Assist with daily call volume (service level takes priority) Provide accurate resolutions to customer inquiries in a professional and courteous manner Ensure customer needs are met on every interaction (phone, email, written correspondence, etc.
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6 months customer service experience minimum Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills 6 months Call Center experience, preferred Logical problem-solving skills Availability to work various shifts Ability to use Windows operating systems Organization and work prioritization skills.
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Customer Service Representative - Work from Home - Bilingual (Spanish) CUSTOMER SERVICE REPRESENTATIVE - Bilingual (Spanish) The Customer Service Representative is responsible for receiving calls from clients in accordance with Standard Operating Procedures and contractual obligations; categorize all calls received in one of the categories provided; and be responsible for other duties as assigned.
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At least one-year prior experience in an area of service delivery, customer service, call center technology, or a related field. Must be able to type a minimum of 35 WPM. A typing test will be administered during the interview process.
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Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Typing speed of 35 words per minute (WPM) required.
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OverviewThe Patient Account Representative will join our team in a customer service role, specializing in insurance processing revenue collection and patient relations. The Patient Account Representative may participate in other projects or special assignments in other sections of the Accounts Receivable department when appropriate.
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Navsav is searching for a P&C licensed customer service specialist to join our rapidly growing Independent Agency! Customer Service Experience (Preferred) Good operational computing skill/typing 50+ WPM (Microsoft Office Suites, Internet Browsers.
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Establish and develop customer relationships and follow up with customers in a timely manner. Provide prompt, accurate and friendly service. We are experiencing a huge surge in growth, and we have a SPOT FOR YOU.
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We develop state-of-the-art solutions for complex human service operations. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. Must be proficient in data entry skills including keyboard, mouse and 10 keypad.
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Exhibit excellent Interpersonal skills using tact, patience, and courtesy. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits.
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Quiet and distraction-free place in your home to work. SMI is one of the most highly regarded technology producers in the human services field. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the *Extra Mile.
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If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI. Knowledgeable in modern office practices, procedures, and equipment. Hours/Shifts vary and will include nights and weekends.
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4 years related experience with help desk and/or customer service/relations with an emphasis in responding to email messages from the public. Shift Time for RGDB Customer Service Rep: 9 a.m. to 5:30 p.m.
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Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery. Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically.
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We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. Must be fluent in English and Spanish. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States.
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