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Candidates should have at least 2 years of IT support experience, strong knowledge of Windows 10 and networking, and ideally hold certifications like CompTIA A+ or Cisco CCNA. Experience with Windows Server, Active Directory, PowerShell, VMware, and familiarity with FDregulated or biopharma industries is advantageous.
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Extensive technical expertise in designing and building virtual working solutions using Microsoft Windows Virtual Desktops (WVD), FSLogix, Multi-Session Windows 10 – Subject Matter Expert level.
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4-10 years of industry experience with DevOps, Cloud implementation products (Kubernetes, Process Automation Manager, Fuse, SpringBoot, Vertex, Node.js, iNginix, APigee) in Linux / Solaris / Windows platforms.
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Installing, configuring, troubleshooting and maintaining Windows 10 and 11 and Windows Servers. Ideal candidate - IT Technician - Information Technology - IT Support - IT Help Desk - IT System Administrator - IT Desktop Support - Computer Technician - IT Technical Support - Managed Services Provider - MSP.
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Familiarity with network-based hardware and software, working knowledge of personal computers, network cards, Windows 7, Windows 10, Mac OS, email, VOIP, and broadband technologies (i.e. VPN, Cable, DSL, WiFi, Cellular.
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The program delivers Engineering, Operations, Cybersecurity, and Service Management in support of a) Windows 10 and Windows 11 platforms managed using Microsoft Endpoint Management solutions, Microsoft Endpoint Configuration Manager (MECM) and Microsoft Intune in a hybrid joined Azure and on premises co-managed Active Directory; and b) MacOS environment (MacOS Monterey, Big Sur, Catalina) using the Casper Administration Management (CAM) and JAMF mobile device management system.
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Work on the new implementation of Microsoft Modern desktop, which includes managing devices on a Co-Management scenario with SCCM and Intune (Windows 10 devices), implementation of a business store, migration from GPOs with ADMX to CSP settings and autopilot implementation.
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Certifications such as Microsoft 365, Microsoft Azure, Windows Server, Windows 10/11 Desktop, or similar server/desktop operating systems certifications are beneficial. Willingness to travel up to 10% if required.
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Experienced in all phases of building: demo/clearing, layout, foundations & footings, underground utilities, concrete, waterproofing/flashing, framing, windows & doors, envelope, interior/exterior trim, finish, cabinet/casework installation, drainage, landscaping.
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Provide Windows 10, Windows Server, Linux and development tool end user support. Windows Server, Windows 10, RHEL Experience MCSA, RHSCA, Linux + Assist ISSM with maintaining Assessment and Authorization documentation (e.g., IA SOP, SSP, MSSP, RAR, SCTM.
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Helpdesk Solution; O365; MS Windows 10+; Mac iOS; MS Office 2016+; Adobe Cloud Suite; Kofax PDF Software; iOS Mobile device Applications & firmware; Web-based video conferencing tools; VDI knowledge a plus.
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Current certifications in relevant technologies such as Microsoft Windows 10 MCSA, CompTIA Network+, and A+ preferred. Experience with Windows, MS Office, MS Office 365, SharePoint, Teams, Zoom, Skype for Business, and document management systems required.
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Strong engineering experience with the following core platforms and services:VMware ESXi and vSphereMicrosoft Windows Server 2016 and 2019 Deployment and AdministrationMicrosoft Windows 10 Deployment and Administration DNS, DFS, and DHCPActive Directory and defining, implementing, and maintaining Group Policy Microsoft SCCM with Operating System Deployment (OSD)Data center networking fundamentals (experience with software defined data center networks a plus.
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CertificationsCompTIA Security+ requiredMicrosoft Windows 10 (MD-102) Certification required (or must be able to obtain a Microsoft Windows 10 (MD-102) Certification within 30 days of hirePreferred Certifications:Apple Certified Mac Technician (ACMT), andLinux Mastery or CompTIA Linux +Experience/RequirementsAt least 1 year experience with IT device repair, IT Security/Vulnerability remediation, and maintaining a Knowledgement Management Database.
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Experience managing mobile devices such as Windows 10 and iOS utilizing Microsoft Intune or other Mobile Device Management solutions. Expertise in Windows (and MAC) operating systems, including installing and maintaining both physical hardware and cloud applications.
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