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Includes Telecommunication VoIP SIP trunking, NICE Call Center as a Service and Unified Communications platforms such as Microsoft Teams. This includes the Palo Alto Panorama and Prisma platforms.
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Develop expertise in various technical areas including TCP/IP networking, SIP/VOIP, RF Satellite, and CCTV technology. Develop expertise in various technical areas including TCP/IP networking, SIP/VOIP, RF Satellite, and CCTV technology.
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Experience with telecom, call center integration, and VoIP, including developing and deploying code that directly interacts with SIP protocols, rtp packets, and the like. Good Knowledge of Voice protocols like TCP/IP, VOIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing.
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Direct experience with troubleshooting and supporting SIP, VOIP, Microsoft Teams Phone System and AudioCodes SBC/Analog Gateways. Direct experience with troubleshooting and supporting SIP, VOIP, Microsoft Teams Phone System and AudioCodes SBC/Analog Gateways.
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Deep knowledge and "hands-on experience with the various Palo Alto firewall platforms. Includes AWS Direct Connect, Microsoft O365 and Azure ExpressRoute products. Manage the SDWAN contract with the current Managed Service Provider and 3rd party consultants.
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Knowledge of streaming technologies (SIP, RTSP, RTMP, SIP-to-PSTN gateways, SIP Trunk, Wowza, WebRTC) At least ten years of experience in a technical role related to VoIP (e.g., PBX, Call Center.
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Exposure and understanding of video conferencing, IM, Voicemail, DID, carriers, knowledge of VOIP and SIP. Experience on VOIP, Dialer, ACD , IVR, SBC. Experience on VOIP, Dialer, ACD , IVR, SBC.
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Experience with Palo Alto firewalls, F5 and cloud based (Azure and AWS) load balancing platforms. Implementation and management of SD-WAN. Experience using network monitoring tools i.e. Solarwinds, Appneta, DataDog, Dynatrace, etc.
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Experience with telephony concepts, DIRECTV video solutions, and IP CCTV systems. We are currently seekinga Tier 2 Support Technician to join our dynamic team. Provide technical support to clients across the United States, with occasional on-site visits in Las Vegas.
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For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. Should have knowledge in CTI or Voice recording products. The CCaaS Implementation Consultant ensures Sprinklr customers receive the best onboarding experience and value by effectively deploying Sprinklr software based on customer use-case s , industry and best practices.
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Experience working with Polycom Video endpoint, WebRTC, Skype for Business, Microsoft Teams Phone System. Direct expertise in UC and network support using direct connect VLPS and SDWAN. Experience in global support models (such as ServiceNow.
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Experience deploying Voice and Non Voice Contact center applications like Gensys Engage, Amazon Connect, Cisco Webex Contact Center, Ring Central etc. We believe in our product: Sprinklr was built from the ground up to enable a brands digital transformation.
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Proven knowledge of AWS cloud infrastructure. Unlimited vacation days. Experience with network infrastructure, including routers, firewalls, and the OSI model. We seek a passionate and results-oriented Team Manager to lead a team of engineers responsible for the deployment, integrations and ongoing success of our customers' call-handling solutions.
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Strong consultative skills, customer-facing business support development. Direct experience implementing and supporting Microsoft Teams direct routing and AudioCodes design. 5 years of progressive experience in a combination of development, support Microsoft Teams Phone System technologies architecture and design.
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We are a leading provider of unified technology solutions, based in Youngstown, OH. Our services span various industries, including hospitality, where we specialize in delivering cutting-edge technology solutions.
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