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Provide daily administrative engineering and upgrade support for Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco Unified Contact Center Express (UCCX), Cisco Emergency Responder (CER), and InformaCast by Singlewire, SMACS by Stack8, PhoneView/MigrationFX by UnifiedFX, VMware, and Cisco UCSC series servers.
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Voice/VoIP/UC and Video knowledge (understanding of VoIP/UC systems (i.e., Cisco CUCM, AVAYA Communications Manager, Microsoft LYNC and Skype for Business, etc.) Knowledge in related technology areas such as Voice and Voice over IP (VoIP) solutions is a plus.
$98,700 - $161,700 a yearFull-timeExpandUpdated Today - UpvoteDownvoteShare Job
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This includes but is not limited to Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Contact Center Express (UCCE), Cisco Finesse, Cisco Webex, and voice gateway routers.
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End-to-end administration of Cisco UC VoIP environment including Call Manager (CUCM version 12 or newer), Unity Connection, Attendant console (CUAC), CUBE voice gateways and Cisco analog voice gateways.
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Deployment and troubleshooting of VOIP equipment and tools such as Cisco UC equipment, Jabber, Microsoft Teams, WebEx, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC.
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UC / VoIP Engineer. Lead and support enterprise UC projects; provide UC (VoIP/VTC/DVTC) engineering and architecture development support. Identify and direct resolution of complex hardware/software interface issues; subject matter expert on emerging technologies; direct the development of UC/VoIP systems specifications and technical documentation.
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Proficiency in at least two or more of the following devices: Cisco enterprise routing and switching devices, Cisco ASA, Cisco Unified Communications Manager (CUCM), VMWare ESXI, KG-175. The position requires experience in WAN, LAN networks and Voice over IP (VoIP) within multiple remotely managed environments (DEV/TEST and production infrastructure.
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Network Voice VOIP, SIP, Voice gateway, CUCM. Experience with Fortinet and Palo Alto Firewall. Network Voice VOIP, SIP, Voice gateway, CUCM. Professional certification, such as CompTIA Security+, CCNA.
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Cisco VoIP – CUCM, CUC, CUPS, etc. Cisco VoIP – CUCM, CUC, CUPS, etc. Knowledge of Cleo VLTrader administration (Enterprise file transfer and AS/2) is preferred as is Fortinet. Network Management Platform – Cisco Prime Infrastructure, WLC, NetFlow, Nagios.
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Avaya Unified Communications, Cisco CUCM, etc.) Experience with VoIP PBX administration (ex. Must possess experience with VoIP Telephony technologies. Avaya Unified Communications, Cisco CUCM, etc.
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5+ years experience in Cisco UC Manager / Call Manager (CUCM). 5+ years IT experience in the field of VOIP/ IP telephony. 3+ years experience in Cisco Contact Center UCCX or UCCE. 5+ years experience in Cisco UC Manager / Call Manager (CUCM.
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5+ years experience in Cisco Unity / Cisco Unity Connection (CUC). Bachelor’s degree in relevant major such as Telecommunications, Computer Science, Information systems, etc. 3+ years experience with Cisco Webex Cloud technology WxC and WxCC.
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Cisco CUCM experience preferred. Works on relatively straightforward installation and/or maintenance assignments on Telephony Services for TDM and VOIP products. Cisco CUCM experience preferred.
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Experience/Training Desired:Experience required in Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco Emergency Responder (CER), Unified Contact Center Express (UCCX) and Cisco Meeting Server (CMS.
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Must have expertise in Cisco UCCE, Cisco VOIP Voice, and Cisco IP Telephony. Qualifications: Cisco UCCE, Cisco IP Telephony, Cisco VOIP Voice. Job Title: Cisco UC Manager/Call Manager (CUCM.
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