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Maintain Configuration Items (CI) in Computer Management Database (CMDB) Assist Network administrators with troubleshooting Network Connectivity, Server, and VoIP issues and maintaining correct Active Directory entries for desktops.
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VOIP or telecom support experience needed; Experience in design and configuration of cloud-based phone systems such as Genesys and/or NICE ideal. Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
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Provision, monitor, configure, troubleshoot, upgrade, and maintain routers, switches, firewalls, intrusion detection sensors (IDS), SATCOM modems, virtual environments, servers, VoIP gateways/managers/SBC, UCS video, NSA Type 1 High Assurance IP Encryptor (HAIPE), and network functional virtual (NFV) devices.
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Responsibilities: The Network Engineer duties will include managing various components of the infrastructure, including wired and wireless routers, switches, Cisco Voice over IP (VOIP) components, appliance based specialty networking or system hardware, configuration of alert management systems on other managed infrastructure components such as service desk tools, and monitoring and alerting infrastructure which serves as the nexus of the RHN incident and alter management system.
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The day-to-day Responsible for performing customer support activities, which involve the service, installation, and trouble-shooting/repair of stabilized satellite communications systems, Cisco VoIP telephony systems, Internet services, Intercom Systems, networking applications, and two-way radio systems on land rigs, Land production sites, and offshore locations.
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Position OverviewUnder direct supervision of the Sr. Director, IT Operations and Logistics, responsible for overseeing and managing all network, voice (VoIP) and collaboration infrastructure systems administration including design, installation, configuration, deployment, maintenance, training and troubleshooting while optimizing system performance and maintaining security standards.
$100,000 - $120,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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10+ years’ experience engineering and troubleshooting networks, including extensive routing and switching experience such as one or more of the following: MPLS, VPNs, routing protocols i.e. BGP, OSPF, IS-IS, switching protocols i.e. Spanning Tree Protocol, VLANs, LLDP, VoIP, Multicast protocols and emerging network technologies.
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Experience working with Windows OS, VOIP, Adtran Fortinet, AOS, Cisco IOS and wireless technology. Experience and knowledge of network (cat3, cat5, cat6) cabling configuration, troubleshooting and installation standards.
$24.89 - $28.37 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Demonstrates proficient skills with telephony–pulling cable, terminating cable, trouble shoot wiring, loading configuration files, install and maintain all equipment. Provide administrative services on as needed basis or when dedicated to a particular customer: data entry including PIN/PAN, blocks/unblocks, customer reporting, training, providing CDR reports, assisting with video visitation and burning recordings and/or video to CD/DVD per subpoena and testifying in court when required.
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Assist with development and/or maintenance of database(s) of system and software applications and configuration and change management for security monitoring and compliance auditing and develop and generate reports to periodically report on compliance requirements such as, but not limited to NERC CIP. Monitor, and report on, systems for capacity planning, system reliability, and maintenance and enhancements to the security infrastructure.
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Experience working with Windows OS, VOIP, Adtran Fortinet, AOS, Cisco IOS and wireless technologyTelephony experience - including but not limited to: pulling cable (Cat3 & Cat5), terminations (110, 66, Krone, RJ11 & RJ45) up to 100 pair cables and troubleshooting wiring / T1 / CO dial tone problemsExperience and knowledge of network (cat3, cat5, cat6) cabling configuration, troubleshooting and installation standards.
$24.89 - $28.37 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Familiarity with a modern ticketing and or service management system Answer to and perform moves, adds, and changes (MAC) requests for both desktop issues as well as VoIP issues Basic Cisco switch configuration.
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XCisco TelepresenceCCIE CollaborationVMWare configuration experienceWindows Server administration experienceNetwork trouble shooting skillsExperience with other VOIP Equipment Manufactures (Avaya, Logitech, Valcom, Ribbon, etc.
$94,400 - $198,300 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Provide other key facets of on-site technical support include conducting systems testing (e.g. Noise Figure Measurements, Phase Noise), technical guidance, network setup with routers, switches, and IP accelerators, VoIP, VoIP switched infrastructure, Call Manager configuration, system troubleshooting, establishing efficient procedures to resolve trouble tickets, and coordinating the deployment of software release and equipment training.
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Daily job duties include configuration, installation and development, and support of Cisco and Meraki network devices and VOIP. Responsible for installation, support, configuration, and network design of Cisco and Meraki network and VOIP technologies.
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