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Design, Configure, deploy, and Operate Cisco Unified Call Manager, Unified Contact Center Enterprise, Cisco Unity, Cisco Voice Portal, Finesse Systems, Cisco Unified Intelligence Center, Cisco Contact Center Management Portal, and other key networking technologies such as Voice Gateways.
$76,000 - $236,500 a yearFull-timeRemoteExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
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UnityPoint Health - Des Moines is a family of four hospitals including Iowa Methodist Medical Center, Iowa Lutheran Hospital, Blank Children's Hospital and Methodist West Hospital. For more information about the program and specific details please go to or if you have questions specific to your application or documents, please contact the Nurse Residency Program at 515-241-6864.
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Provides training and guidance to Participant Contact Center Representatives. Contributes to process improvement by capturing voice of the participant feedback, participating in RCPS, suggesting counter measures and processing changes.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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ERO Contact Center of Operations (ECCO) Detention Reporting and Information Line (DRIL), Victims of Immigration Crime Engagement (VOICE) trends, volume, demographics, and operator metrics to support enforcement and removal.
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Job Description: Job Title : Investor Services Supervisor Locations : Hybrid – Kansas City Get To Know The Team: The Investor Services Supervisor is responsible for leading and developing a team of contact center representatives.
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Experience in Contact Center Technology with Omni channel implementation on AWS. As a AWS Connect Java Software Engineer III at JPMorgan Chase within the Consumer and Community Banking, Operations Technology Voice team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Full-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
$11.1 - $16.1 an hourFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Participates in and supports the Contact Center Service and Sales team in a way that allows people to be their best. Call or contact center experience is preferred. Contact Center Team Partnership.
$16 - $17 an hourFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Three (3) years customer service experience in a contact center environment, preferably in patient access. Two (2) years supervisory experience in a contact center. Monitors the scheduling and registration process assessing and evaluating Seamless Access Representative’s verbal and written communication skills (including good voice quality, good diction and articulation), customer service, accuracy, call-waiting time, dropped calls and response time to increase revenue, reduce costs and improve service quality.
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CDR, Attendant Console, Contact Center CTI, UCCX live Dashboard management. Experience with Teams Admin Center voice configuration and managing user migration to Microsoft Teams Calling.
Full-timeExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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This is an exciting time to join SMUD as a key member of our Enterprise Communications team as we converge our contact center operations on the Genesys Cloud CX platform. The ideal candidate will have prior experience with IVR design and development, contact center operations and enterprise telephony.
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X , Genesys ,Rabbit MQ , Cloud (Iaas) Good to have- Python, Apache Kafka, Kubernetes Responsibilities: Collaborate with clients to gather requirements and understand business objectives related to contact center operations and customer experience.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Evaluate and manage the deployment new releases of products including but not limited to Verint Workforce Optimization, Cisco Unified Call Manager, Cisco Unified Contact Center Express, E911 and Emergency Notification Systems, and Biscom Enterprise Fax solutions.
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3+ years experience in Cisco Contact Center UCCX or UCCE. Must have expertise in Cisco UCCE, Cisco VOIP Voice, and Cisco IP Telephony. Qualifications: Cisco UCCE, Cisco IP Telephony, Cisco VOIP Voice.
ExpandApply NowActive JobUpdated 4 days ago
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