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The Manager of Site Merchandising for eCommerce Site Operations is a critical leader in shaping the customer site experience for a department within our Evergreen & Gifting Campaigns Team , overseeing everything from visual merchandising to content strategy to functionality and department-level campaign planning and execution.
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The Manager of Site Merchandising for eCommerce Site Operations is a critical leader in shaping the customer site experience for a department within our Food Team , overseeing everything from visual merchandising to content strategy to functionality and department-level campaign planning and execution.
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5 years' experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area. ECommerce merchandising, UI/UX, Interactive and Visual Design, Business Management, or related area, Master's degree in Merchandising, Visual Design, Business Management, or related area.
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Bachelor's degree in merchandising, visual design, business management, or related area and 3 years' experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area.
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Creating an exemplary cross-category site experience - You'll drive the holistic site strategy for a specific set of campaigns encompassing several Strategic Business Units (SBU), using customer insights to tell a cohesive story and create a seamless customer experience, overseeing visual site merchandising and content strategy, site functionality including navigation, hierarchy, search and browse, etc., new product on-boarding, and more.
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Implement the store zonings for each product category in close collaboration with Expert Advisors, Team Managers or Team Leads leading a category, Universe Managers and Store Manager, propose alternative products in case of product shortage and validate the zoning with the Corporate Visual Merchandising Manager.
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Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of an engaging visual experience that appeals to the UO customer.
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Provides insights related to the customer experience and communicatesfeedbackto Visual Merchandising Manager and Store Manager. An Assistant Manager supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment.
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Collaborateswith key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters' visual and display standards; ensures omni channel orders are processed timely and accurately.
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The Assistant Manager thinks and acts like an owner; working collaboratively with key partners while fostering an environment of continual growth and development. Supports the Store Manager in recruiting, hiring, and retaining a diverse and engaged team, while taking responsibility for own development and professional growth.
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Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up) Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees.
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Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives. Strong merchant skills and a history of delivering financial results. Los Angeles City applicants clickhereand San Francisco applicants clickhere to view Fair Chance Ordinance.
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Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.
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Meet with Sales and Customer Experience Manager or the Operations and Visual Merchandising Manager sales floor activities or support activities to monitor. This position leads to Sales and Customer Experience Manager or Operations and Visual Merchandising Manager.
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Alert Sales and Customer Experience Manager or Operations and Visual Merchandising Manager of any opportunities that are not aligned with this goal. Manager customer service issues to completion.
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