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Gather analyze, and report end-user support trends. Minimum 6 months’ experience troubleshooting Apple Macintosh software and hardware in a customer service role. Helps ensure user applications work over VPN and/or Citrix.
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To apply as a travel RN with us, you must have an active Professional Registered Nursing License or be willing to obtain one in the state you’re applying to, evidence of a minimum of one year RN work experience, and evidence of at least one year of Telemetry experience within the last two years.
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This role will involve managing various aspects of our Microsoft platform, including Azure, Power Automate, virtual machines/servers, network management, internal user lifecycle, external customer platform end user support, backups, and more.
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We are seeking a highly skilled Staff UX Researcher to join our team; you will play a critical role in shaping the user experience vision for our organization. Proven track record of executing both qualitative and quantitative user research methods and demonstrating the impact of research on improving the customer or user experience.
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Experience working with large IT Application Ecosystem that include ERP, CRM, e-commerce, BI/DW, Payment Gateways, Marketing automation platforms, Product Management, Compliance/Security, Tax, etc.
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5 years of experience with customer service/end user support/help desk support is required. Business Analyst with Help Desk, Customer Service, Analysis, and Testing experience to work in a Help Desk support role to work on provisioning user access to applications.
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Desktop Engineer, End User Experience page is loaded Desktop Engineer, End User Experience Apply locations Norwood, Massachusetts Digital time type Full time posted on Posted Yesterday job requisition id R15413 The Role.
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Experience leveraging a broad range of research methodologies across the various stages of product development: Experience with both qualitative and quantitative research methods such as interviews, moderated and unmoderated tests, heuristic evaluations, benchmark studies, contextual inquiries, and surveys.
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Provide security support during design, testing, go-live and post go-live activities while also maintaining daily workload such as ticket resolution, security back up and application configuration DB restores, training and overall end user support.
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Familiar with GitOps practices, and experience with DevSecOps tools such as Git/Bitbucket, Maven, Jenkins, CHEF in a cloud environment. Experience with a language such as Ruby, Perl, Python, Go, Scala, or Java.
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We welcome those with experience in jobs such as Software Developer, Computer Technician, and Computer User Support Specialist and others in the Computers and Technology to apply. Forward looking Platform Owner with experience around API technology and balancing between Engineering excellence, Innovation, Cost Optimization, business enablement and Delivery.
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Strong experience with ITSM platforms like ServiceNow, JIRA, or other helpdesk software. With limited direction from others, performs a variety of IT support activities for end-user hardware/software resolution, and guides end-users through troubleshooting procedures.
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Provide recommendations for improved user experience: spanning navigation, page and surface level design (contribute to UI/UX of the site) Experience preferred working with website analytics tools such as Google Analytics, Full Story, Sitecore, and App Dynamics.
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Demonstrated experience building and executing content amplification campaigns across platforms such as LinkedIn, X, Meta, Reddit, TikTok, and other emerging social networks and technologies. Conduct research from diverse qualitative and quantitative sources, especially social and digital media activity, influencer engagement, and user sentiment to inform recommendations.
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7+ years of experience in applied user experience research with portfolio and product-based work environment. 5+ years of experience in applied user experience research at large enterprises or highly matrixed organizations.
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