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They will work with a global tier 2 &3 IT engineering team and triage escalations from global NOC, and support Oracle Linux, Azure, Microsoft Windows, Dell Hardware, VPN, and desktop security.
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The Firm’s clientele is from a wide variety of industries that include information technology, telecommunications, biotech, banking, financial services, steel manufacturing, hospitals, and academic institutions.
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The Senior IT Support Specialist is responsible for providing tier 2+ help desk leadership, advanced hardware/software support, and systems administration. Provide advanced Tier 2+ support to staff for all issues related to computer systems, software, and hardware, with a focus on timely, precise problem resolution and direct feedback to users.
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Assist customers with Tier 2 incident resolution for Linux and windows applications. Candidate must possess an appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA)-Security.
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UITS Tier 2 Support staff are technical experts primarily serving Indiana University's IT Professionals and subject matter experts in seven areas: Accounts Administration, Desktop Server Mobility (DSM), Health Technology Services (HTS) Phone Support, Student Information Systems (SIS), Web Services Support (WSS), Partnered Technology Support (PTS) and CrimsonCard.
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Keywords:Denver CO Jobs, Tier 1-2 IT Support Analyst, Microsoft, Desktop, Server, Office 365, Active Directory, DNS, DHCP, Azure, Mac Devices, AutoCAD, Revit, LAN, WAN, Network, Networking, Support, Technician, MSP, Managed Services Provider, Colorado Recruiters, Information Technology Jobs, IT Jobs, Colorado Recruiting.
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Keywords:Boston MA Jobs, Tier 2 IT Help Desk Technician, Network, Active Directory, Windows, PowerShell, Microsoft Office 365, PC, Desktop, Support, Networking, Massachusetts Recruiters, Information Technology Jobs, IT Jobs, Massachusetts Recruiting.
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Requires experience providing top-tier support for 3 or more of the information security technology areas: 1) Access Control, 2) Application Security, 3) Business Continuity and Disaster Recovery Planning, 4) Cryptography, 5) Information Security and Risk Management 6) Legal, Regulations, 7) Compliance and Investigations, 8) Operations Security, 9) Physical (Environmental) Security, 10) Security Architecture and Design, 11) Telecommunications and Network Security.
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Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Working with the Department of Defense, Department of Homeland Security, the Intelligence Community, state and local governments, and commercial clients, Kenjya-Trusant provides cyber protection, information technology, engineering, construction management and acquisition support services.
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REQUIRES: Master’s or equivalent in Computer Science/Applications, Information Technology, Business Management/Administration or Electronics Engineering + 1 year experience as Software Quality Engineer, Software Quality Assurance Analyst, Test Engineer, Quality/Product Test Professional or related.
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The Help Desk Specialist will perform technical, operational, and training support (Tier 2) to users and technical teams, for PC desktop hardware, output devices, and software packages to support our Army Corps of Engineers - Revolutionary Information Technology Services (RITS) program.
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The IT Support Specialist I is responsible for supporting the organizations IT strategy and function by (1) providing IT Help Desk support, (2) assisting in the configuration, maintenance, and provisioning of our network, hardware, server, and cloud systems, (3) and supporting the overall function of the National Operations team at College Track as it relates to technology and facilities.
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We are actively seeking a Technical Support Specialist to provide comprehensive IT support across both Tier 1 and Tier 2 levels within our Information Technology department.
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Provides system and network architecture support for information and network security technologies. Relevant certifications such as the CISSP, GCIH, or Certified Ethical Hacker (CEH) is preferred.
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DESCRIPTION OF RESPONSIBILITIES: Provide operations management support to include handling routine of tasks for managing the CCoE’s IT operations functions including the training network’s environments on all supported classifications, and providing Tier 1, 2, and coordinate Tier 3 support on the Fort Gordon administrative networks.
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