- UpvoteDownvoteShare Job
- Suggest Revision
Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution; and providing support for implementation, troubleshooting and maintenance of IT systems.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
- Suggest Revision
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of complex challenges and issues. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Training classes provided to you: Firearms, OC Spray, Taser, Arrest Control, De-escalation and many more hands-on training courses. Training classes provided to you: Firearms, OC Spray, Taser, Arrest Control, De-escalation and many more hands-on training courses.
$21 - $22 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
- Suggest Revision
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support for the escalation and communication of status to agency management and internal customers.
ExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
Provides support for the escalation and communication of status to management and internal customers. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
- Suggest Revision
Provide assistance to users in accessing and using IT systems (U) Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Tier III support includes change control facilitation with associated implementation, testing, and back out plan documentation, and some maintenance window and 24x7x365 on-call escalation tasks, followed by detailed after action documentation and appropriate communication to leadership.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
- Suggest Revision
In addition, the Endpoint Engineer will work closely with other End User technicians and engineers in providing Level 3 (tier three) technical support and will serve as an escalation point for core end user endpoint, but will also be tasked at providing guidance, direction, and documentation to the Level 2 (tier two) team.
Full-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Provides Tier 2 (Escalation) problem identification, diagnosis, resolution, and documentation of problems. This position is responsible for proving advances technical support and troubleshooting assistance to end-users and serve as a point of escalation for complex issues that cannot be resolved by level 1 technician.
Full-timeExpandApply NowActive JobUpdated 23 days ago - UpvoteDownvoteShare Job
- Suggest Revision
User Support – Classification of all business system support cases, management of Tier 1 support cases completion, and Tier 2 case escalation. Reporting to the VP Business Support Systems and located in Overland Park, KS, the BSS Manager leads our Application Administrator, Application Consultant, Application Analyst, and Testing Analysts in the delivery of these services.
ExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
Function as an escalation point for technical support and troubleshooting: The Engineer will be on call as a Tier 2 escalation point for system user support requests and will apply expertise for consulting and hands-on troubleshooting/problem resolution.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Systems Administrator - Level 2 - TS/SCI with Fullscope Poly. Systems troubleshooting including hardware and software, Linux, Analysis capabilities, Communications, Java/ Scripting in ruby/python/bash, SOP development, Familiarity with: Rancher, Ansible, Elastic Search, Redis, Solr, Data Flow, Docker and Kubernetes.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Provides support for the escalation and communication of status to customer management and internal customers. Preferred certifications: CCNA, CCNA Security, RHCE, Network+. Experience with Network Security Technologies (e.g., Multiple Domain, PKI, SSP, and Vulnerability Assessment.
Full-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
The Tier 3 SOC Analyst serves as an escalation point for Tier 1 and Tier 2 Analysts within the SOC and provides advanced analytical and investigation support for complex incidents to assist in containment and mitigation of threats.
ExpandApply NowActive JobUpdated 8 days ago
tier 2 escalation jobs
FEATURED BLOG POSTS
How to Prepare to Be Fired - What You Need to Do
If you’re reading this, let me be the first to tell you how sorry I am. Getting fired feels crappy, disheartening, hurtful, and all the other bad, sad words. But here’s what I want you to do. First, let yourself fumble for a minute. Then, pick your head up — sometimes getting fired is a blessing in disguise. If you think termination is around the corner, we’ll teach you how to prepare to be fired and what to do next so you land somewhere even better.
How to Find a Job That Makes You Happy - 11 Concerning Facts
Do you ever feel like your life is like one of those rom-com movie scene openers? You know, the ones where the main character rolls out of bed, awakened by a casually upbeat theme song, sulks their way to the coffee pot, and then trudges toward their computer to begin yet another boring day at work?
How to Decline a Job Offer You Already Accepted
When you think about it, turning down a job offer is not the worst position you could be in. If you’ve been lucky enough to consider multiple job offers, well, then you’re lucky enough.
How to Practice Fair Chance Hiring for People With Criminal Records
Usually when you think of your dream hire, you think of someone who is respectful, trustworthy, reliable, and has sound judgment, right? As you envision your ideal candidate with these qualities, the last person you think of is someone with a criminal record.
6 Common Mistakes to Avoid When Employer Branding
Currently, job searchers are putting extra effort into researching employers. The information they find plays a major role in whether they will pursue an opportunity with you or look for jobs elsewhere. That is why it is now more important than ever to be proactive and intentional when showcasing your workforce and workplace culture. Having a well crafted employer branding strategy can help you strategize and influence your potential candidates so they see your business in the best light. But in order to do that, you should be aware of some of the most common mistakes that employers make.
What to Say When Terminating an Employee
Terminating an employee is an inevitable part of doing business. Whether you’re re-structuring your department or you’ve identified a few employees who’re not living up to your expectations, letting people go is necessary for keeping your workforce healthy and thriving.
How to Utilize Keywords for Your Job Ads
Before we give you the scoop on how to utilize keywords in job ads, it would be helpful if we defined what keywords are and why they are important. In simple terms,