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Responsibilities:- Act as the initial point of contact for trouble calls, providing tier 1 resolution of issues and routing more complex requests to the appropriate team members- Set up hardware for new employees and assist with office moves, ensuring seamless transitions.
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Experience with the following: Tier 1 and Tier 2 support, support for implementation, troubleshooting and maintenance,Linux, UNIX, Windows etc. Experience with the following: Tier 1 and Tier 2 support, support for implementation, troubleshooting and maintenance,Linux, UNIX, Windows etc.
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Perform Tier 1 and 2 troubleshooting for hardware and software issues, demonstrating excellent communication skills to guide users through problem resolution. Provide technical support and troubleshooting for Windows workstations, Office 365, Collaboration technology, and network connectivity issues on the business network.
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As the Systems Support Specialist you will provide tier 1 support to the Bank's operations, with an emphasis on internal customer support. Previous experience with Windows 10 in a Windows domain managed environment.
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Service Desk Tier 1 - Position Highlights As the Service Desk Analyst, you will provide Tier 1 technical phone support and customer service for all internal end users and affiliated parties, including but not limited to internal administrative, clinical, and research teams.
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Oversee daily maintenance and provide Tier 1 troubleshooting and support in OpenStack environment. Install, configure, troubleshoot, and maintain Windows and Linux VMs via OpenStack.
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Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Full-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services.
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Must be eligible to obtain and maintain a favorable Department of Defense (DoD) Clearance (Tier 1 level investigation) All engineers shall be capable of understanding and identifying building envelopes, including various structural systems, exterior/interior walls and windows, roofing, flooring, and related architectural finishes.
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution.
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Job DescriptionJob DescriptionThe Desktop Support Point of Sale Technician serves as the first point of contact for IT related support, providing tier 1 and 2 client support for all technical issues relating to hardware, software, printing, connectivity, mobile technology, Point of Sale Technology, and user set up and authorization, working all requests, incidents, and problems through to resolution.
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Maintain effective communication between Tier 1 Service Managers, account teams, and clients through the ticketing system by updating tickets in real time regarding time, status, and next steps (Real-time ticketing.
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In this mission we provide Tier 1 Help Desk Support to the NRC's user community. Leidos currently has an opening for a Help Desk Analyst (Tier 1). All support is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets and VPN (Virtual Private Network), as well as troubleshoot issues with Microsoft Office Suite, Windows 7/10, printers and networks.
$20.48 - $22 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
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1) Engineer new solutions for new clients, primarily migrating companys to the Cloud (O365, Windows, VMware, Exchange, Cisco) 60% of your time. As the Systems Administrator Tier 1/2, you will receive some of the industrys best training, you will establish a long term career with a world class Cloud and Hosting company, and you will receive four (4) certifications within your first 12 months.
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