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Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution; and providing support for implementation, troubleshooting and maintenance of IT systems.
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The Tier 1 SOC Analyst monitors and responds to threats on infrastructure, services, and applications, triaging security alerts, escalating alerts to senior analysts, and taking action to contain threats based on established runbooks.
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Our customers include the leading service providers, data center operators, internet content providers (ICPs), cable operators, enterprises, and government agencies worldwide, including 9 of the top 10 Tier 1 service providers and 6 of the top 7 ICPs. We design, develop and deliver hardware and software for fiber-based connectivity solutions that span access, aggregation, metro, long haul, and submarine network.
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2 years’ experience troubleshooting end-user systems, hardware & software (Windows 10, Microsoft Office 365, Printers, laptops/desktop, Point of Sales systems, mobile technologies). 2 years of experience working with Windows servers, including Active Directory.
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The ideal Technical Support Specialist will have tier 1 and 2 experience performing Windows and Mac desktop support in a business environment. Tier 1 and 2 Issue Resolution.
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We support the majority of aerospace OEM's and tier 1 suppliers across the United States. Fit panels and windows, cabin head liners, upper sidewalls, lower side panels, hatch panels, windows, cut and surge carpets, cover bulkheads, fabricate various metal parts, and covering and installation of panels.
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In this mission we provide Tier 1 Help Desk Support to the NRC's user community. Leidos currently has an opening for a Help Desk Analyst (Tier 1). All support is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets and VPN (Virtual Private Network), as well as troubleshoot issues with Microsoft Office Suite, Windows 7/10, printers and networks.
$20.48 - $22 an hourFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services.
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Proficiency with Windows 10, Microsoft Office products, and internet browser applications. We are a national staffing firm working with some of the top-tier aerospace companies in the world.
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Handle Tier 1 help desk escalations through tickets or email. Windows 10, Apple iOS / iPad OS, and Office 365. 2 years+ experience working in a Windows/iOS environment. Related owns and manages a premier portfolio of assets valued at over $60 billion, including the 28-acre Hudson Yards neighborhood on Manhattan's West Side.
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Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide assistance to users in accessing and using IT systems (U) Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
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The industries serviced include Tier 1 and Tier 2 Automotive, Aerospace, and Medical Devices in this high-mix, low-volume manufacturing environment. Administration, Problem Solving, Presenting Technical Information, Dependability, Thoroughness, attention to detail, Familiarity with Windows Operating Systems, Mechanical Aptitude, Familiarity with basic Electrical systems, Motion control systems, automation.
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MS Windows 10 / MS Server 2016, 2019/ MS Office 2016, 2019 / MS Exchange 2013, 2019 / MS SCCM. Create, modify and manage Active Directory objects via Windows Server. This individual will work closely with other members of the Information Technology Team (Network, Software Development, Unix and Windows) within Cogent.
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Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
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Serves as a Tier 1 escalation point and provides top-notch support for our local and remote office(s) teams. Tier 1 Support Engineer (Scottsdale) Strong experience in the following skill-sets required within IT operations: Windows OS, Mac OS, Microsoft Active Directory, Google IAM.
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