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The IT Help Desk Support Technician Tier 1 role entails installing devices on a network, troubleshooting equipment issues that may be either software, hardware or network based. Iron Bow Technologies has a permanent,immediate need for an ambitious Tier 1 Help Desk Technician to join our team providing onsite support for the U.S. Holocaust Memorial Museum in Washington, DC. The selected candidate will be responsible for providing customer support consisting of technical and problem resolution support, and consistently delivering world-class support that results in positive customer experiences.
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This particular ad is for a Junior System Administrator – Cloud Services Team, the first escalation point from the Tier 1 help desk. On a daily basis, the Junior System Administrator – Cloud Services Team will be configuring and troubleshooting issues related to the following technologies (and much more.
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Should have extensive experience providing Tier 1 support in the IT environment as a Help Desk Support Technician (Tier I or Tier II) with a large IT Service Support organization for 5+ years.
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Experience in providing Tier 1 and Tier 2 technical support, troubleshooting and diagnostics on Electronic Security and infrastructure systems to field and end user support staff.
$66,900 - $128,900 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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This role is both the frontline of internal customer technical support (Tier 1), as well as escalated support (Tier 2), resolving more difficult issues and escalating further, when needed.
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Summit Polymers is a leading Tier 1 Automotive Supplier of automotive interior systems. The Maintenance Technician is a skilled journeyman responsible for installing, performing preventive maintenance, troubleshooting and repairing equipment dealing with hydraulic, electrical and mechanical systems within an injection molding manufacturing facility.
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Fiat Chrysler, GM, Ford, Tier 1, Bodyshop and Buildshop experience is an asset. We are looking for a Robotics Engineer that will assist with equipment start-up, debug, troubleshooting, throughput and enhancement of the Automated equipment at the Build Shop, and at the customer site.
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The Network Control Center ("NCC") Tier III Technician will be responsible for providing industry leading customer service experience to internal and external stakeholders in a fast-paced, network control center environment providing support to the entire portfolio of Layer 1 products and services offered by Zayo.
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Provides Tier 1 (help desk) and Tier 2 (escalation) problem identification, diagnosis, and resolution of problems. Primary Responsibilities:Perform daily system administration, monitoring, and troubleshooting of UNIX, Windows, NetApp Data OnTap network attached storage, and VMware virtualization infrastructure.
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The Sr. FAE (Field Applications Engineer) Systems and Software Test Engineer Automotive is responsible for working with various Tier 1 and OEM customers to help address technical questions on a systems and software level regarding new and existing product designs.
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Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution; and providing support for implementation, troubleshooting and maintenance of IT systems.
$112,000 - $179,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As an IT Help Desk - Tier 1, you will be responsible for providing technical support and assistance to end users, troubleshooting and resolving issues related to computer systems, hardware, and software.
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Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Active Directory, MS Exchange, O365, MDM, SharePoint and DNS. Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems.
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Excellent desktop and server troubleshooting skills. Knowledge of VMware, Citrix, MDM (Mobile Device Management), Disaster Recovery, Cisco, SAN (e.g., EMC, Equallogic), and Cyber Security (e.g., IPS, IDS.
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Familiar with tools to remotely connect to an end users machine (laptop or desktop) for troubleshooting. Perform remote troubleshooting through diagnostic techniques and pertinent questions.
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tier 1 troubleshooting jobs
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