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As a Tier 1 Service Desk Analyst you are the front-line supporting technical needs of Airman and Guardians. Come join our CACI team to be part of an innovative fast-paced highly technical IT team as a Help Desk Agent in support of the EITaaS contract for the United States Air Force.
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The Linux System Administrator will be the first point of contact for Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support for problem identification, diagnosis, and resolution.
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
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Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. The the ideal candidate for this position will have experience in Linux, Vmware, kvm virtualization, Storage arrays (NetApp), Ansible, Docker/Kubernetes, GitLab, DNS, NTP, FreeIPA, STE/STN tools LatteArt, and Nessus.
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System Administrator Level 1. The ideal candidate for this position must have experiencewith Linux (Red Hat), Saison, and Ansible. A Bachelor's degree from an accredited college or university in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline.
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This position is primarily responsible for supporting tier 1 and tier 2 requests involved with asset management, troubleshooting, and maintenance of company’s end-user IT hardware and software – HP hardware, Microsoft Windows environment with Active Directory/Azure Active Directory.
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Top Skills & Years of Experience: 2 Years of Service Desk experience addressing tier 1 or tier 2 IT support issues. This is an elevated Tier 1 Service Desk role that is 95% phone support for internal and external customers.
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Handle Tier 1 help desk escalations through tickets or email. Respond to email messages for customers seeking help. Related owns and manages a premier portfolio of assets valued at over $60 billion, including the 28-acre Hudson Yards neighborhood on Manhattan's West Side.
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The Leidos Intelligence Group has a career opportunity for a Senior System Administrator in. Linux (Red Hat), Saison, and Ansible. Leidos is a subcontractor on a large, multi-year contract that provides hardware and software sustainment of large IT systems.
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
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Minimum of three (3) years experience in providing Tier 1 and 2 help desk support assisting non-IT users for applications. The Mid-Level Help Desk Support will support all aspects of customer support for the assigned application(s.
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IT Help Desk Technician This role is both the frontline of internal customer technical support (Tier 1), as well as escalated support (Tier 2), resolving more difficult issues and escalating further, when needed.
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This role is both the frontline of internal customer technical support (Tier 1), as well as escalated support (Tier 2), resolving more difficult issues and escalating further, when needed.
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Neurodivergence, for example,attention-deficit/hyperactivity disorder(ADHD), autism spectrum disorder,dyslexia, dyspraxia, other learningdisabilities. We are actively hiring a Linux Systems Engineer with TS/SCI clearance and polygraph to join our Enterprise Services & Solutions Division working in Annapolis Junction, MD. In this role you will provides support for implementation, troubleshooting and maintenance of IT systems, IT system infrastructure and any processes related to these systems.
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Active TS / SCI security clearance with a Full Scope Polygraph is required. The System Administrator (SA) provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
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tier 1 help desk jobs
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