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Experience using ITSM Ticketing tools (e.g., Service Now, Remedy) to manage and track incidents preferred. Support end users in their use of applications such as Microsoft Office, ERP, CRM, VPN, Citrix, and MDM (mobile device management.
Full-timeRemoteExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Knowledge and experience of ticketing tools ( ServiceNow / Remedy etc.) Basic understanding and troubleshooting of Mobile Device Management system( Airwatch /Xenmobile/ Mobile iron etc.
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Experience using the Remedy & ServiceNow Ticketing System. Experience monitoring and responding to internal support requests submitted to ticketing syste m and escalate irresolvable issues to appropriate department for resolution.
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1+ years work or education experience utilizing a ticketing system such as Remedy, ServiceNow. The candidate will be expected to interact with customers, peers and management via phone, IM, video, and email to ensure customer issues are resolved per contracted SLA's while documenting all actions and communication in the ticketing system, ServiceNow.
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Strong ITSM Remedy Ticketing System Experience. Systems Analyst 3 (Application Support Analyst) position will provide technical support and assistance to users of Childcare Licensing Automation Support System (CLASS), CLASSMate and Public and Provider applications.
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Remedy, ServiceNow , or equivalent ticketing system. The IT Technician supports applications, PCs/desktops, Patch Management, SCCM Client Health, and Help Desk escalations. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Support Tools: Remote support (Bomgar, TeamViewer, LogMeIn), Antivirus (Sophos, ESET, Malwarebytes) Ticketing systems (BMC Remedy, ServiceNow, Smart service desk), Active Directory and others.
Full-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Tracking work tickets on ITIL based ticketing systems like Service Now & Remedy. Providing frontline customer support at the Genius Bar, including hardware and software troubleshooting and diagnosis.
ExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Hands on experience with incident/change/problem management and ticketing tools like Service Point, Remedy, CA Service Desk etc. Experience in AWS, DevOps Tools, CICD Pipelines, Jenkins, scripting and support experience with EC2, Load balancer, Autoscaling, AMI, Elastic Beanstalk, S3, VPC, RDS- (MySQL Arora) services.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Record all incidents in our ITSM ticketing system (ITSM Remedy); enter a description, details of each intervention and the solution adopted. Good knowledge of Active Directory, Azure AD, SCCM, Exchange, MS Endpoint Manager (Intune.
$64,310 - $80,380 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Experience with a Service Desk ticketing systems such as Service Now, FootPrints, Remedy, Track-it and Heat. The 123-bed, acute-care hospital offers comprehensive medical services and is located in Mooresville, NC. The medical campus includes 24-hour emergency medicine, women's services and The Stork Landing Maternity Center, an outpatient imaging center with a focus on women's health, cardiology and interventional cardiology, and surgical services including robotics and minimally invasive procedures, surgical weight loss, orthopedics and orthopedic spine, and an outpatient surgery center.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Experience with a ticketing system such as BMC Remedy. Integration of Network Management (NM) and Element Management (EM) systems with network performance, trouble ticketing, and security subsystems highly desired.
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Knowledge on ITIL Ticketing tools such as ServiceNow, BClient remedy etc. Tracking work tickets on ITIL based ticketing system like Service Now. Good knowledge in handling RF scanners, industry level label printers ( Zebra, etc.
ExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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Experience with remote technical support, customer service, ticketing systems, remote support tools and IT Service Management, e.g., BMC Remedy/Helix, Beyond Trust/Bomgar, IT Infrastructure Library (ITIL.
Full-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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Experience with ticketing systems - Service Desk, Remedy, FreshDesk, JIRA, etc. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt's Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.
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