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Provide leadership and direction for assigned portfolio or property including tenant relations, security, life safety, landscaping, parking, operations & maintenance, capital projects, and financial management.
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Is responsible for the administration, operations, and fiscal management of the properties and overseeing operations and maintenance, life safety, property appearance, human resource administration, lease administration, accounting and finance, security, parking, tenant relations, and all contractual services.
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Tenant Relations ensures a smooth move-in process for approved applicants, collects deposits and rents, enforces terms of rental agreements, resolves resident complaints, oversees eviction proceedings when necessary.
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Provide advice, support, and training to business teams on matters of legal and regulatory significance, including intellectual property, employment and employee-relations matters, and landlord-tenant matters; draft agreements and policies concerning same.
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The Mayor's Office of Community Relations and Services (MOCRS) resolves issues facing DC residents by building collaborative partnerships with DC Government agencies. As liaison, provides project progress information to neighborhood stakeholders, including the Advisory Neighborhood Commissions, civic groups, tenant associations, faith based organizations, schools, businesses, other organizations, and residents.
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The Tenant Coordinator will assist the Property Management team in establishing and refining processes and procedures for the day-to-day operations including but not limited to partner/lender reporting, tenant relations, file/contract management, building systems setup and management, and accounts payable processing.
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Coordinate marketing and lease up process and transition to stabilizes operations, working with internal departments (asset management, property management, fiscal, and resident programs) before, during, and after construction to ensure smooth tenant relations and transition to operations.
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Help build and maintain relationships with elected officials, government agencies, community-based organizations, and tenant associations to increase community relations and advance issues related to NYCHA, its work and mission.
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Operate, maintain and perform repairs on assigned HVACR equipment and controls, chilled water systems, steam systems, refrigeration systems and various other mechanical, electrical systems in such manner as to ensure optimal customer relations throughout a multi-tenant high rise commercial building.
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The Director of Tenant Relations will be responsible for managing HHP’s ecosystem of tenants, both growing our portfolio of brands through new development opportunities (Leasing) and supporting select operating HHP sites (Account Management.
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Responsible for the coordination of all property management-related activities including day-to-day building operations, accounts payable, accounts receivable, reporting, and client/tenant/vendor relations.
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Landlord/tenant relations and recruitment. Skills in human relations and counseling. Under the supervision of the Housing Manager, the Housing Specialist is responsible for assisting families/individuals in identifying and accessing supportive services on a long-term basis.
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Management responsibilities are daytoday property management functions, including but not limited to: tenant relations, property maintenance, property appearance and condition, contract and vendor management, and support for leasing activities.
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Experience in the housing field is desirable, specifically in rent stabilization, landlord-tenant relations, fair housing, code enforcement, homelessness prevention and/or affordable housing.
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Additionally, the role will collaborate and interact with other internal teams such as Investments, Investor Relations, Corporate Finance, Financial Planning & Analysis, and Leasing. Sectors of focus will include, but are not limited to, service providers (particularly care providers such as acute and specialty hospitals, and outpatient and post-acute settings), life science & biotech industry outlooks, tenant credit profiles and access to capital.
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