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Strong interpersonal skills, including telephony skills, communication skills, active listening and customer care. Axia Technology Partners (AxiaTP) empowers organizations in all industries to achieve operational excellence through managed IT services, unified communications and custom software solutions.
Full-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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The successful candidate will provide strong lead supervisory functions and act as a resource to subordinate staff as well as possessing advanced journey level knowledge and skills in either radio/microwave transmitting and receiving or telephony and data communications systems.
$7,329.69 - $8,909.28 a monthExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The individual contributor is primarily responsible for providing first level support to resolve problems with network/telephony products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors under the guidance of more senior team members.
$60,400 - $78,100 an hourFull-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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The Software Business Analyst develops and maintains critical service operations software tools, including Salesforce, telephony system, and integration with proprietary software platforms. Experience with cloud based telephony systems such as Amazon Connect or similar.
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Ensures a scalable, secure, and redundant telephony infrastructure that complies with Frost specifications and security standards. AWS, Google, Azure based platforms in relation to telephony deployments/designs.
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Expertise in contact center applications including IMS, CRM and telephony. This position will also oversee quality assurance, agent training, workforce management and telephony applications.
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Experience with cloud-based telephony and communication platforms other such as RingCentral. The ideal candidate will have a strong background in Microsoft Teams, including managing templates, direct audio routing, and PBX integration, particularly with RingCentral.
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Maintain and manage existing CTI (Computer Telephony Interface) adapters and integrations. Experience with Five9. Maintain and manage existing CTI (Computer Telephony Interface) adapters and integrations.
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Within the last ten (10) years, at least seven (7) of the years of experience must have been with modern digital/optical telecommunications systems and protocols, telephony switching system networks, and/or internet communications.
$87,100 - $157,450 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Basics in Telephony and Unified Communications platforms. As the Systems Administrator (SA), the core focus, will be to unify operations and workflows between Network Administrators and Server Administrators.
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Experience with Microsoft 365 migrations, Intune, MDM, and Teams Telephony. Experience with Microsoft 365 migrations, Intune, MDM, and Teams Telephony. Strong scripting/automation skills such as PowerShell or DSC.
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Knowledge of telephony and CTI systems (e.g., Cisco) knowledge of telephony and CTI systems (e.g., Cisco) 1 to 3 years’ experience with hands-on experience in Salesforce Sales Cloud, Service Cloud, Experience Cloud (a plus) and add-on applications to Salesforce.
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Utilizes telephony and software systems to accurately identify and greet callers, record requests, document and properly assign work requests for all services helped by the CSC. Utilizes telephony and software systems to accurately identify and greet callers, record requests, document and properly assign work requests for all services helped by the CSC.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Candidates are preferred with strong telephony backgrounds and a thorough understanding of ACD, PBX (including IP-based), IVR, and various telephony protocols, etc. Candidates are preferred with strong telephony backgrounds and a thorough understanding of ACD, PBX (including IP-based), IVR, and various telephony protocols, etc.
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Certifications related to telephony systems (e.g., Cisco CCNA/CCNP, Avaya ACSS, etc.) Proficiency in telephony hardware and software, encompassing PBX systems, gateways, routers, and VoIP technologies.
$100,000 - $150,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago
telephony job
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