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Ensures a scalable, secure, and redundant telephony infrastructure that complies with Frost specifications and security standards. Title: Voice Engineer. AWS, Google, Azure based platforms in relation to telephony deployments/designs.
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Offering a communications platform that provides global carrier-grade services, Telnyx maintains an international, private IP network and grants its customers unprecedented control over their communications through its innovative portal and RESTful API.Telnyx products include voice (elastic SIP trunking, global number search, and telephony data), programmatic messaging, wireless (mobile IoT), embedded communications (WebRTC) and automated networking.
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Telephony systems, including Teams Voice, Mitel and mobile devices. Background in O365 applications and services, including Microsoft Office, Teams, Exchange, Sharepoint, InTune, Power Apps, etc.
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Knowledge of telephony systems including Cisco UCS (CallManager) and IPC Unigy PBX and telephone devices a Plus. o Backups of Data and Voice (System State, Docs, SQL, Shadow Copy, Replication, etc.
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Three (3) years of experience planning, configuring, installing, and/or maintaining the components of a Voice over IP telephony infrastructure. AudioCodes One Voice Operations Center.
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Monitor deployment of all services, Voice, Data, MPLS, Private Line and VoIP orders including, Broadband, DS-1 and greater services. Must understand IP/Data circuits as well as have basic telephony.
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Telecommunications, API, cloud communications, SaaS, telephony, SMS, Voice, VoIP, and GDPR. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.
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Responsible for troubleshooting, repairing and upgrading all electronic voice, data and AV hardware including but not limited to network equipment, desktop terminals, monitors, printers, telephony equipment and cabling including terminations.
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Manage Commercial Banking products in the Client Servicing and Telephony space. Discover customer needs and pain points, incorporating design thinking and voice of the customer for the team.
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Exposure to telephony concepts and voice recording workflow (Avaya or Genesys) Exposure to telephony concepts and voice recording workflow (Avaya or Genesys) Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance, and legal sectors.
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Monitor DoD-wide voice/video support hardware and services (legacy and current offerings): Voice telephony switching on Unclassified and Classified networks, mobile flyaway kits, Voice Internet Service Provider (VISP), and Video Teleconferencing (VTC) systems.
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Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.
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You have a minimum of 6 years of engineering experience, with at least 5 years working with the Genesys Engage Contact Center application including IVR, call recording, telephony, Voice, eServices, call routing (IWD), NLU, reporting and associated technologies.
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Technology focus will be data and voice communications, including DNR (voice/FAX), DNI and other advanced technologies over IP. Minimum of seven (7) years' experience with modern digital/optical telecommunication systems and protocols, telephony switching system networks and/or internet communications.
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Experience managing teams remotely through telephony management systems. A relentless focus on continuous improvement helping develop and deliver training programs, expand VOC (Voice of Customer) channels/campaigns, inside sales, and retention strategies, etc.
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