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Cloud based call center functionality and telephony monitoring and configuration is preferred. Analyzes, configures and supports cloud telephony and its related recordings.
$59,797 - $89,695 a yearExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Knowledge of call center telephony and technology preferred. Experience in a call center, customer service and/or healthcare setting preferred. The Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails, and electronic requests to assist as front-line help for product and/or service requests.
Full-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Has the ability to troubleshoot complex SIP/IP telephony and contact center problems with little or no supervision. Has the ability to troubleshoot complex SIP/IP telephony and contact center problems with little or no supervision.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Experience with VXML, ASR, Call Center Telephony, and IVR development platforms, such as Cisco CVP or Genesys. From basic network services to state-of-the-art IP telephony to cutting-edge real-time analytics, Versay technology makes millions of voice interactions better every day.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Experience working customer support ticket queue, providing end user training, following ITIL standards on an IT Help Desk or as a high volume call center agent a plus. Understanding of any combination of the following technologies: VOIP telephony, basic network troubleshooting, MDM, VPN, SEO and Google Listings, iPhone, Android tablets, PC's, laptops, printers, and other peripherals, Fortinet, Aruba, Solstice, Adobe Acrobat, SolarWinds, Fresh Service, Active Directory, Microsoft O65, Windows, Exchange, Azure, and applications such as Dynamics, Excel, Word, PowerPoint, Teams, SharePoint and One Drive.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Supervisor, Unified Communications Engineering University of California Los Angeles Department Summary Infrastructure Services provides flexible, reliable, and secure traditional and cloud infrastructure services (network services, platform services, data center operations and management, and unified communications) enabling connectivity, productivity, and security for UCLA. Infrastructure services strives to optimize performance increasing storage, elevating the network, and reducing downtown.
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Evaluate, design, and implement Genesys Cloud Contact Center and UC solutions, including call center routing and management, IVR design, and integration with other systems, such as Zoom, Zoom Phone, MS Teams, Salesforce, and others.
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Conviva is seeking a dedicated, compassionate and cheerful Work from Home / Bilingual / Call Center Customer Service Representative who is interested in being part of a team that focuses on excellent service to others.
RemoteExpandUpdated 6 days ago - UpvoteDownvoteShare Job
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AWS, Google, Azure based platforms in relation to telephony deployments/designsExperience with working with call recording systems, WFM, CTI and reporting systems typical in a Contact Center environmentOur Benefits:At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that.
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Knowledge of call center telephony and technology. Experience in a call center or customer service environment preferred. Provides feedback on call issues related to downtime and/or training issues.
Work from homeExpandUpdated 6 days ago - UpvoteDownvoteShare Job
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DESCRIPTIONUnder general supervision, the Call Center Specialist Lead is responsible for delivering training programs to call center staff and providing customer service to patients of UCSD Health.
$29.3 - $36.45 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Bilingual / Call Center / Customer Service Rep / Remote / Work from Home. The Call Center Customer Service Representative represents the company by addressing incoming telephone, digital, or written inquiries.
RemoteExpandUpdated 6 days ago - UpvoteDownvoteShare Job
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KEY SUCCESS FACTORSExperience in a call center, customer service and/or healthcare setting preferred. JOB DESCRIPTION JOB SUMMARYThe Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails, and electronic requests to assist as front-line help for product and/or service requests.
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Excellent listening and problem-solving skillsExperience using a CRM and integrated telephony platform a plus. Complete prior authorizations with attention to detail and accuracy, to then have the prepared prior authorization reviewed by a clinical pharmacist.
Full-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Tracks call-related information for auditing and reporting purposes. West Coast Work From Home Customer Service Representative Future Project. High-speed internet connection (FCC defines High-Speed Internet as 25 Mega-Bits per second (Mbps) minimum download speed and 3 Mbps upload speed.
Work from homeExpandUpdated 6 days ago
telephony call center jobs
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