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Avaya Unified Communications, Cisco CUCM, etc.) Must possess experience with VoIP Telephony technologies. Avaya Unified Communications, Cisco CUCM, etc.) Experience with VoIP PBX administration (ex.
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An understanding of Private Branch Exchange telephony, to include Avaya/Nortel telephone switchesAn ability to navigate and configure Linux operating systemsAn understanding of wired data transport mediums to include Category 5e/6 and fiber optics.
$78,700 - $165,300 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Experience in at least two areas:, Windows Server, Cisco Switching, Avaya Telephony, Google Console Management. Associate’s degree (or equivalent) which may include supplemental coursework in computer sciences and certifications related to such areas as Microsoft Systems Engineer, Applications Project Specialist, Cisco CCNA CCNE.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Work as part of a project team to prepare, deploy, cutover and recover phone devices as part of a project to migrate from a legacy PBX system to an Avaya Aura PBX system. Understanding of structured cabling in a telephony environment.
ExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Task while providing an exceptional customer experience Experience in E-Clinical Works or other electronic medical records system such as Epic, Athena Health, NextGen. Experience with Avaya telephony platform desired Knowledge of and strict adherence to HIPAA.
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Conviva is seeking a dedicated, compassionate and cheerful Work from Home / Bilingual / Call Center Customer Service Representative who is interested in being part of a team that focuses on excellent service to others.
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Architecture of medium to large scale network and telephony implementations including input to solutions from major vendors (Avaya, Genesys, Cisco, Aspect, Interactive Intelligence, etc.
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IVR Vendors / Genesys GVP, Cisco CVP, Nortel MPS, Intervoice Brite, Voice Objects, Voxeo, Avaya, Nuance, etc. Designs include telephony architecture, network architecture and proposed CRM/Payment Gateway integration method/s.
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Voicemail Platforms: Avaya Aura Messaging preferred. A Voice Analyst provides troubleshooting of the enterprise telephony infrastructure which include devices across the campus and in branches.
ExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Although the successful candidate may have gained the bulk of their experience in Telephony, they will be expected to gain experience of all aspects of Semafone deployments, expanding their knowledge to cover security, networking, applications, and cloud technologies.
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Bilingual / Call Center / Customer Service Rep / Remote / Work from Home. Being a part of the Conviva team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.
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4 or more years of experience in architecting and delivering medium to large-scale network and telephony solutions. Predictive Dialer vendors & technologies (CTI integration / Noble) Provide expertise to Semafone and our clients in PA DSS & PCI DSS compliance.
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Automated software deployment tools such as Kubernetes, Ansible and Terraform. Customer Care and Infrastructure Boston Fully Remote. Delivering PA DSS & PCI DSS solutions. VOIP Infrastructure PBX, ACD, Session Border Controllers (SBC), Voice Gateways (i.e. Cisco ISRs), Soft Switches (i.e. Asterisk), Proxies, B2BUA, 3PCC, SIP Phones.
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CTI integration TAPI, JTAPI, SIP based, agent desktop customization, soft phones, attached data, call event models, web services based CTI integration. VOIP protocols / codecs SIP, RTP, DTMF, RFC2833, G711, G729, etc.
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Call Center technologies and applications CRM, Agent Desktop applications, Screenpops, softphones, CTI, backend integration. IVR technologies VXML, CCXML, ASR, TTS. Pre-sales support, webinars, conference calls and site visits as requested and required throughout the sales life cycle.
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