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Requirements: Applicants must be approved Maine State Licensed Telecommunicator and hold certifications in Maine Emergency Medical Dispatch Certification (EMD), Emergency Fire Dispatch Certification (EFD), and Maine Certified Terminal Operator Certification.
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Makes decisions in response to emergency calls for assistance involving medical emergencies, ambulance service, police assistance and dispatch of fire fighting apparatus, TDD file typing for the deaf and hospital calls.
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All employees are required to cross-train and maintain proficiency in at least two operational areas (911, Fire Dispatch or Police Dispatch). Licenses and Certificates Upon completion of the training program, the following certifications are required: Possession of valid Emergency Medical Dispatcher certificate issued by the Maryland Institute for Emergency Medical Services Systems and valid Emergency Fire, Medical, and Police Dispatcher certificates issued by the International Academies of Emergency Dispatch (IAED.
$51,961 - $65,023 a yearExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Prior experience with APCO Telecommunicator I, APCO Law Enforcement Dispatch, APCO Medical Dispatch training, preferred. MHS is seeking full-time Dispatcher/Telecommunicator (CMT) to join the Central Monitoring team.
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Uses a variety of tools ranging from access control, CCTV, GIS, alarm monitoring to various intelligence sources, internet, communication and in-house tools, to detect, analyze and dispatch/alert Security Officers, appropriate Strategic Partners, and/or external responding authorities/fire/law enforcement regarding any adverse conditions to the enterprise or its employees, contractors and visitors.
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TCOLE approved Basic Telecommunicator course, Crisis Communications course,TDD/TTY for Telecommunicators and a TCOLE approved Field Training Course are required within one year of assignment(Tex. Occ. Code § 1701.405; Tex. Occ. Code § 1701.352.
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Candidates must possess or obtain certification in emergency medical, emergency fire and emergency police dispatch. DUTIES AND RESPONSIBILITIES: Position is responsible for answering 911 emergency phone and administrative phone lines, dispatching law enforcement, fire, and EMS to emergency and non-emergency situations by two-way radio.
$36,132 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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If not already certified, must have ability to achieve certification of APCO PST1 (Public Safety Telecommunicator), APCO FSC (Fire Service Communications), APCO CTO (Communications Training Officer), APCO CCS (Communications Center Supervisor), EMD, IDPH EMD License, LEADS Full Access Certification, NIMS Sections 100,200,700,800, and PERC within 180-days to hire.
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Assigns call requests as a single service (law enforcement or fire/EMS) dispatcher over a two-way radio to law enforcement responders or fire/EMS responders in vicinity to investigate incident or provide assistance.
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You also dispatch and relay incident information to responding troopers, contact municipal police, fire, ambulance, towing, and the Pennsylvania Department of Transportation to provide incident details and request assistance and response.
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Dispatchers must take appropriate actions to coordinate Security, Fire, Haz Mat, and EMS. Dispatcher for any and all emergencies which require non clinical emergency response (combative patients/visitors, fires, vandalism, facility malfunctions, elevator entrapment, facility alarms, panic alarms, door alarms, equipment alarms.
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Also, oversees the 24/7 Central Monitoring Station, monitoring fire, mechanical system and security alarms, as well as surveillance cameras across the MHS campus. They serve as the central dispatch location for MHS Service Technicians and Campus Safety Officers, for both emergency and non-emergency situations.
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PREFERRED QUALIFICATIONS:Recognized Telecommunicator Course or Emergency Medical Technician preferred. Information system management with Computer Aided Dispatch (CAD), database and statistical information management- CAD system reports on emergency resource activities, patient transport discharges, alarm activations, med command events, other emergencies as needed.
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Typically gained by at least one year of experience as a basic Emergency Medical Technician (EMT); OR successful completion of the Emergency Telecommunicator Course (ETC); OR at least one year of experience as a dispatcher/operator in an emergency dispatch environment; OR at least one year of full-time experience providing customer service in a high-volume call center or similar setting.
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Customer service experience or in a public safety environment (i.e. police, fire, EMS, security, dispatch). Identify and dispatch appropriate Campus Safety personnel and other support services (i.e. law enforcement, medical, fire, etc.
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