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Obtain and maintain a certification from the National Academy of Emergency Medical Dispatch for EMD. (NAEMD) If not already certified, must have ability to achieve certification of APCO PST1 (Public Safety Telecommunicator), APCO FSC (Fire Service Communications), APCO CTO (Communications Training Officer), APCO CCS (Communications Center Supervisor), EMD, IDPH EMD License, LEADS Full Access Certification, NIMS Sections 100,200,700,800, and PERC within 180-days to hire.
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State of Connecticut Emergency Telecommunicator Certification within one (1) year. Emergency Medical Dispatch (EMD) Certification within three (3) months. You will be responsible for receiving incoming emergency and non-emergency calls and performs Emergency Medical Dispatching (EMD) services where required.
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Recognized Telecommunicator Course or Emergency Medical Technician preferred. Information system management with Computer Aided Dispatch (CAD), database and statistical information management- CAD system reports on emergency resource activities, patient transport discharges, alarm activations, med command events, other emergencies as needed.
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Prior experience with APCO Telecommunicator I, APCO Law Enforcement Dispatch, APCO Medical Dispatch training, preferred. They serve as the central dispatch location for MHS Service Technicians and Campus Safety Officers, for both emergency and non-emergency situations.
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PREFERRED QUALIFICATIONS:Recognized Telecommunicator Course or Emergency Medical Technician preferred. Dispatchers must take appropriate actions to coordinate Security, Fire, Haz Mat, and EMS. Dispatcher for any and all emergencies which require non clinical emergency response (combative patients/visitors, fires, vandalism, facility malfunctions, elevator entrapment, facility alarms, panic alarms, door alarms, equipment alarms.
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APCO Public Safety Telecommunicator; must obtain RCIC, NCIC, LEADS, APCO Basic Telecommunications & EMD Certification upon employment. Provides informal instructions for operation of CAD/RMS and their proper use; reports 911 data errors to telephone providers; operates CAD system and coordinates the files that interface the radio system and mapping with the CAD system; retrieves dispatch records from the CAD/RMS systems and uses voice logging equipment to retrieve phone and radio traffic to fulfill public information requests; assists vendors with software and hardware upgrades.
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Operates numerous highly technical computer systems including the Computer Aided Dispatch (CAD); enters and retrieves information to and from various databases including TCIC/NCIC, Denton County computer systems, and a variety of local, regional, and state emergency response databases.
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You'll also manage GIS software maintenance, provide informal CAD/RMS training, coordinate with local emergency services and vendors, and offer technical support for public safety. and/or experience which indicates a comprehensive knowledge of management, regulatory requirements, communications, Computer Aided Dispatch, Radio and Paging Systems, Microsoft Sequal (SQL) Database Administration , virtual servers, Geographical Information Systems (GIS.
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One year experience in emergency service dispatch or security related position preferred. Provides rapid response to law enforcement or other emergency needs and protects fellow officers, staff, patients and visitors.
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Typically gained by at least one year of experience as a basic Emergency Medical Technician (EMT); OR successful completion of the Emergency Telecommunicator Course (ETC); OR at least one year of experience as a dispatcher/operator in an emergency dispatch environment; OR at least one year of full-time experience providing customer service in a high-volume call center or similar setting.
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Association of Public Safety Communication Officials (APCO) Public Safety Telecommunicator certification preferred. Serve as the first point of contact for all emergency and non-emergency calls across New York University's (NYU) global enterprise.
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Training is included but not limited to your initial on the job training, Wisconsin TIME System Certification, Emergency Medical Dispatcher Certification, and Public Safety Telecommunicator.
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Specialized experience must demonstrate the following: 1) Operating electronic computer-based systems for emergency (Police, Fire, and/or EMS) dispatching management; 2) Operating multiple equipment/systems (i.e., Computer Aided Dispatch (CAD) system, dispatch recording devices, multi-channel radios) during emergency situations; and 3) Disseminating information from incoming callers during emergency situations.
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Our state-of-the art center was the first, and currently one of only three, in the nation to hold both emergency medical dispatch accreditation from the Commission for Accreditation of Law Enforcement Agencies and Project 33 agency training program certification from APCO International.
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Must obtain the following within three (3) months of date of hire:Cardiopulmonary Resuscitation (CPR)Emergency Medical Dispatch (EMD). Emergency Fire Dispatch (EFD). Emergency Police Dispatcher (EPD.
$19.14 - $28.72 an hourInternExpandApply NowActive JobUpdated Today
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