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TAYS is seeking an IT Support Specialist to join our high-performing tech team in Baltimore, MD. The role is currently hybrid and requires up to 2 days on-site work in Woodlawn, MD office.
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Experience as a Technical Help Desk Support Analyst. · Proven experience in system support or in a similar technical support role. · Monitoring system alarms and engaging with technical maintenance personnel as appropriate.
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Client Support: Collaborate with the service desk and support teams to address client inquiries and provide technical assistance as needed. Provide technical support to end-users, both remotely and on-site, to resolve technical problems and address system malfunctions.
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Must accurately record, update and document requests using the IT service desk system Must maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
$51,300Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Experience providing technical support via phone calls, remote, or face-to face. Utilize the Help Desk ticketing system to manage daily workflow. Reports weekly service desk ticket statistics to management.
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On non-travel days, you will utilize your time checking the ZenDesk ticketing system for outstanding tickets on non-travel days, auditing stores that have fallen below our standard of uptime, taking support calls from technicians in your region, closing out work orders with specific details about what was done to resolve the issue, processing Research Tickets in ZenDesk to determine if certain issues in fact do need to have a dispatch created and complete in field visits to our SwyftStores.
$50,000 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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The Tier 1 End User Support Technician will be responsible for answering first-tier service desk calls. The candidate will provide technical expertise and training to end-users and system support staff.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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The Leidos team will deliver the core backbone of the NMCI, including cybersecurity services, network operations, network engineering, end user support, service desk, and data transport.
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We are seeking a skilled Senior IT Specialist to join our team in Birmingham, AL. This on-site role will be responsible for handling complex service desk tickets, providing technical configuration support, and managing various IT systems.
Full-timeExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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Desktop, Help desk support, Help desk, Troubleshooting, Customer service, Active directory, Service desk, Hardware, Technical support, Mac, Office 365.
Full-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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Document all technical support activities in the CMDB/ITSM ticketing system (ServiceNow). Provide on-site technical support for end-users. Perform ITSM (ServiceNow), MOC & 24/7 Pager Support Maximizing Site Related HW/SW Resource Uptime.
Full-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Desktop,Help desk support,Help desk,Troubleshooting,Customer service,Active directory,Service desk,Hardware,Technical support. Provide on-site technical support for end-users at Solventum.
Full-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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Desktop, Windows 10, Hardware, Support, Troubleshooting, Deployment, Imaging, Windows, Active directory, Customer service, Printers, Desktop hardware, Technical support, Office 365, Desktop troubleshooting, Hardware installation, Installation, Help desk support, Ticketing system, Workstation, Install.
Full-timeExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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The Help desk support technician’s primary responsibility is to provide direct support to clients and Service Coordinator to coordinate any service that can be accomplished without a scheduled on-site call.
$30 an hourFull-timeRemoteExpandApply NowActive JobUpdated 26 days ago - UpvoteDownvoteShare Job
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Provide a comprehensive training program to the JSP CS Service-Desk staff to: aid in first-call resolution of workstation update issues and integrate server management functions included in various Enterprise Tools such as System Center Configuration Manager (SCCM)/Systems Management Server (SMS) and System Center Operations Manager (SCOM) within the JSP overall monitoring initiative.
Full-timeExpandApply NowActive JobUpdated 4 months ago
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