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Interact with Guests and Team Members in the dining room, Tasting Room, bar, and host stand to gauge satisfaction and stay involved with Team Members' day-to-day. Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen.
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Manage reservations via phone and Tock. Work with the Tasting Room Manager to plan for large parties, special requests, private tastings, host trade, etc. The Hospitality Manager will work directly with the Tasting Room Manager in Walla Walla, and collaboratively with the Tasting Room Manager and Wine Club Manager in Prosser.
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Opening and Closing DutiesEffectively resolves customer conflict directly, or by knowing how and when to refer customers to the Estate Manager or higher level tasting room management.
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Under the general direct ion of and the direct supervision of the Estate Manager, the Estate Host is responsible for efficiently and effectively promoting the sale of wine and non-wine products through customer service and providing consumers with a meaningful wine tasting and experience.
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Has knowledge of operations in the tasting room, front of house, and kitchen to understand the Team Member experience in each part of the restaurant. Monthly Complimentary Wine Tasting for Two.
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In addition to pouring, you will give consumer tours, host wine and cheese pairings, help keep accurate inventory, and assist the Tasting Room Manager with winery events and special projects.
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Promote the Club’s restaurants, wines, tasting room, wine club; know about upcoming events on property. Performs other appropriate duties as assigned by Outlet Supervisor or Clubhouse Manager.
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Effectively resolves customer conflict directly, or by knowing how and when to refer customers to the Estate Manager or higher-level tasting room management. Under the general direction of and the direct supervision of the Estate Manager the Lead Estate Host is responsible for efficiently and effectively promoting the sale of wine and ensuring an exceptional brand experience for consumers through the highest level of product knowledge, hospitality, and customer service.
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Under the general direction and supervision of the Estate Manager, the Tasting Room Estate Host is responsible for efficiently and effectively hosting guest s and promoting the sale of wine through customer service , hospitality, education and a meaningful wine tasting experience.
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Waterbrook Tasting Room Host/Busser. This position reports directly to the Waterbrook Tasting Room and Restaurant Manager. Waterbrook Tasting Room is part of the Precept Wine family.
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Perform other duties assigned by the Tasting Room Manager. We are searching for an energetic and enthusiastic person to join our team as a full-time Winery Tasting Room Host / Hostess.
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It entails weekend hosting and educating our guest about our wines while building our tasting room and wine club business. This position entails commissions, bonuses and room to advance forward to extend your responsibilities at the Winery.
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Provide outstanding customer service to all guest while describing the wines, winemaking techniques and winery history to guest. Answering incoming phone calls, assist and maintain stock of clean wine glasses, buffing glasses and bussing tables.
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Assist as needed with internal events and meetings, handling all RSVPs as needed, staff meals, coordinating Tasting Room staff, ordering and pick up of any needed food, and maintaining calendar.
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Communicate any training feedback, opportunities, or obstacles to the Lead Restaurant Trainer and appropriate department manager. Administer hourly Team Member training qualifications and communicate progress to department manager along with suggestions for additional training if needed.
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